Operations Executive

• Coordinate and oversee the day-to-day operations of assigned properties, mixed-use developments
• Develop and implement comprehensive property management plans to optimize efficiency, minimize downtime, and enhance property value
• Conduct regular site visits and inspections to assess property conditions, identify maintenance needs, and ensure compliance with safety and regulatory standards
• Manage property staff, including maintenance technicians, leasing agents, and administrative personnel, to ensure optimal performance and productivity
• Act as the primary point of contact for tenants, addressing inquiries, complaints, and requests in a professional and timely manner
• Develop and maintain positive relationships with tenants through regular communication, prompt resolution of issues, and proactive tenant engagement initiatives
• Develop and manage property budgets, forecasts, and financial plans with the property manager to ensure alignment with strategic objectives and financial targets
• Monitor property expenses, including operating costs, maintenance expenses, and capital expenditures, and implement cost-saving measures where appropriate
• Oversee rent collection, accounts receivable, and delinquency management efforts to optimize cash flow and minimize arrears
• Prepare financial reports, variance analyses, and other performance metrics for presentation to senior management and stakeholders
• Solicit bids, negotiate contracts, and manage relationships with vendors, contractors, and suppliers to ensure quality workmanship and cost-effective service delivery
• Monitor construction activities, adherence to project timelines, and compliance with regulatory requirements during renovation and improvement projects
• Stay abreast of relevant laws, regulations, and industry standards governing property management, fair housing, and landlord-tenant relationships
• Ensure compliance with lease agreements, local ordinances, building codes, zoning regulations, environmental laws, and other legal requirements
• Develop and implement preventative maintenance programs to preserve property assets, extend equipment life, and minimize disruptions to tenants

• Bachelor's degree in business administration, real estate management, or a related field
• Minimum of 5 years of experience in property management
• Proven track record of success in managing family, commercial, or mixed-use properties, including lease-up
• Strong knowledge of property management principles, leasing practices, financial analysis, and real estate market trends
• Excellent communication, interpersonal, and negotiation skills
• Proficiency in property management software (e.g., Yardi, MRI, RealPage) and Microsoft Office suite

Familiarity with construction management, project management, and building systems (HVAC, plumbing, electrical) is a plus