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We’re seeking a motivated and detail-oriented Operations Executive to join our growing team. This role is ideal for someone with 1+ years of event experience who thrives in a fast-paced environment and enjoys creating seamless, high-quality experiences for all involved. You’ll be at the heart of event delivery - working across venues, suppliers, and internal teams to ensure every detail runs smoothly from planning through to onsite execution. The role combines logistics management, supplier liaison, AV and content coordination, and onsite operations leadership.
Job Responsibility:
Act as the main liaison with venue teams pre-show, onsite, and post-event
Coordinate supplier relationships, including AV, entertainment, catering, and transport providers
Manage menu selections, branding placements, and signage requirements
Oversee all event logistics, including room layouts, accommodation, transport, and offsite dinners
Serve as the main point of contact for AV coordination before and during each event
Oversee PowerPoint presentations, ensuring all speaker slides are received, formatted, and ready for use
Liaise directly with speakers pre-show to collect bios, session titles, and presentation materials
Conduct pre-event tech checks with the AV team and speakers
Manage slide transitions, clickers, timers, and other AV requirements onsite
Troubleshoot any last-minute AV or speaker issues
Collaborate with the team to align speaker logistics with the programme schedule
Be the lead onsite liaison for venue, suppliers, and AV team
Oversee setup of meeting spaces, branding, and registration areas
Support hosted buyer and suppliers experience by managing logistics queries and last-minute requests
Ensure schedules, transport, and catering run on time and to standard
Conduct onsite staff briefings and coordinate daily function sheets
Capture photos and short videos during the event to share with the Marketing team
Assist in managing event budgets and tracking expenses against forecasts
Process supplier payments with the finance team
Maintain accurate records of supplier contracts and costs
Process speaker payment or any refunds needed with the finance team
Maintain shared documentation and event function sheets for full team visibility
Participate in internal meetings to update progress, share learnings, and identify
Requirements:
Strong interpersonal and communication skills (both written and verbal)
Highly organised and able to manage multiple projects simultaneously
Calm under pressure and confident dealing with suppliers, speakers, and senior stakeholders
A proactive, self-motivated problem solver with a “can-do” attitude
Keen attention to detail with a focus on exceptional customer service
Previous experience with AV coordination or event operations is highly desirable
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