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The Operations Executive is a pivotal role working within multiple facets of the campaign operations process. Partnering with key stakeholders, including their designated sales team and relevant clients and agencies. The role is responsible for ensuring excellence in client experience by having a client centric focus and acting as one touch point providing support pre, during and post campaigns for clients and agencies. This is facilitated through seamless campaign management from inception, bookings, through to production, implementation and post campaign service.
Job Responsibility:
End to end campaign management for all client and agency campaigns for their designated sales team
Management of the inventory and availability for sale
Bookings process management including creation, approval & processing
Responsible for production workflow management and reporting on statuses and SLA’s
Build relationships and partnering with internal stakeholders to drive Cartology’s business requirements
Reporting on campaign workflows and capacity including adherence to required timeframes
Requirements:
Knowledge of Excel, Word & Powerpoint is essential
Media Operations, Shopper, Customer, Trade Marketing or Agency experience within the FMCG environment is highly desirable
Clear communication and organisational skills
Demonstrated ability to influence, establish and maintain strong relationships with stakeholders and clients
Understanding of the shopper path to purchase and media that impacts decisions
What we offer:
Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work