Operations Excellence Intern Job at Zalando (Berlin)

Job Description

The Operations Excellence Team, a highly specialised unit, is dedicated to executing processes with precision, from order entry to invoice clarification. Within this team, you will specialise in the end-to-end purchase-to-pay process. Your responsibilities encompass the entire journey, from order creation to ensuring timely deliveries and comprehensive product information for online presentation. Daily interactions will involve engaging with a range of external and internal stakeholders, including brands, buying and planning departments, accounting, transportation, and warehouse operations teams. This role offers a unique opportunity to build a broad expertise in supply chain management within the dynamic e-commerce industry.

Job Responsibility

Support the Operations Excellence Team by taking charge of essential operational and administrative functions, notably including the accurate placement of purchase orders in our systems
Manage the intricacies of daily, weekly, and monthly delivery schedules in close collaboration with our supplier's supply chain management
Maintain the integrity of product master data within our merchandise management system, with a primary focus on entering all order-related details into our system, such as EAN-Matching and Supplier Data, ensuring that our orders meet high-quality standards
Act as the primary liaison for our international suppliers, handling all operational inquiries and supporting the establishment and upkeep of contractual agreements
Maintain open lines of communication to secure consistent product availability and coordinate returns efficiently between our suppliers and warehouses
Proactively seek out innovative solutions to enhance and optimise our pre-season and in-season processes, contributing to greater efficiency and effectiveness

Requirements

Strong organisational and communication skills with a structured approach to tasks
Proficiency in data entry, spreadsheet management, and document organisation
Prioritising accuracy and quality when handling data and numbers
Proficiency in MS Office, particularly Excel
Thriving in fast-paced environments and promoting teamwork and proactive problem-solving
Openness to continuous improvement and a commitment to process excellence
Taking ownership and accountability for assigned tasks
Efficient workload management to ensure timely, accurate, and prioritised completion of tasks

What we offer

The unique chance to be part of a market-leading company giving you the opportunity to learn and grow
A fast-moving and agile working environment where you’ll never face boredom
A highly motivated, international team with colleagues who will both inspire and support you
Training and further development opportunities to expand your skills and help you on your way
A corporate culture that allows you to make judgments based on your work results, not on the way you look – our motto: Every day is casual Friday

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