Operations Engineer

• Design and implement cutting-edge technology-driven solutions to automate existing manual processes, significantly reducing operational risk and enhancing efficiency
• Review user stories and acceptance criteria to validate their completeness and confirms operational considerations are captured
• Coordinate with Product Architects, Line Ops and Digital Capability Managers on capabilities identified during dependency analysis to align on plan to manage the dependencies
• Work with Product Architects and Digital Capability Managers and Line Ops to ensure acceptance criteria satisfies user needs and provide additional input on criteria
• Validates the completeness of user stories epics against their scope, and that completion will satisfy business objectives
• Monitor development to identify and escalate challenges and impacts to delivery and continuously tracks the deliverables as per agreed scope and timelines
• Attend testing to provide feedback and challenge results to confirm previously agreed-upon acceptance criteria were met
• Attend demos to validate that there are no gaps from the defined scope
• Define, document, and monitor operational readiness criteria which must be met prior to product launch
• Coordinate and guide operational readiness team, who develops and delivers training covering the new product functionality
• Validate that release readiness criteria have been met
• Collaborate with technology teams to integrate automated controls seamlessly into our Trade Finance systems and platforms, ensuring robust and scalable solutions

• 10+ years of Business Operations and Process Management or relevant experience
• Bachelor's Degree in Finance, Business Administration, Computer Science, specialized analytics or related discipline
• Broad and diverse function experience in trade finance, operations change management, and data analytics
• Demonstrable expertise in leveraging automation technologies, with a strong emphasis on Artificial Intelligence (AI), workflow automation, and other scripting/programming skills relevant to business process automation
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Demonstrated analytical skills
• Ability to work in a team-oriented and agile environment while having fun
• Proven ability to develop and execute strategic initiatives, with a focus on delivering tangible results in a complex, global environment. Exceptional analytical, problem-solving, and communication skills

Master's degree

• competitive base salary (which is annually reviewed)
• hybrid working model (up to 2 days working at home per week)
• business casual workplace