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Operations Engineer - Advertising Tech Systems (Elastic/Elk and Tableau)

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Comcast Advertising

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Location:
United States

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Responsible for building, managing, operating and continuously improving Systems, Storage, Database and/or Tools Infrastructure that support Comcast Advertising's customer facing applications, back office and provisioning infrastructure in a 24/7 environment. Focuses on building, deploying and stabilizing services, systems and tools. Drives standardization and service-focused instrumentation. Provides subject matter expertise. Resolves break/fix scenarios, engaging broader teams as necessary and partners/leads vendors and regions to achieve continuous improvement. Contributes to command and control related activities focused on restoration of complex outages, communication across Comcast and rapid restoration. Works and directly leads external vendors, third parties and associated agencies when necessary to address issues across the infrastructure. May participate on 24/7 on-call rotation. Works with moderate guidance in own area of knowledge.

Job Responsibility:

  • Build, manage, operate and continuously improve Systems, Storage, Database and/or Tools Infrastructure that support Comcast Advertising's customer facing applications, back office and provisioning infrastructure in a 24/7 environment
  • Focus on building, deploying and stabilizing services, systems and tools
  • Drive standardization and service-focused instrumentation
  • Provide subject matter expertise
  • Resolve break/fix scenarios, engaging broader teams as necessary and partners/leads vendors and regions to achieve continuous improvement
  • Contribute to command and control related activities focused on restoration of complex outages, communication across Comcast and rapid restoration
  • Work and directly lead external vendors, third parties and associated agencies when necessary to address issues across the infrastructure
  • May participate on 24/7 on-call rotation
  • Develop solutions for moderate to difficult systems engineering problems
  • Make corrections and adds to documentation as necessary to maintain proper procedures and engineering documents
  • Recommend disk partition layouts, Operating Systems and hardware platforms
  • Possess basic familiarity with Operating System internals and can recommend tuning settings
  • Troubleshoot and understand kernel and OS-level processes
  • May manage servers remotely in a distributed environment
  • Display understanding of database concepts, availability, performance, usage and configuration
  • Perform fail-overs, recoveries and restores
  • Understand database software interaction with OS
  • Set up and troubleshoot standard replication
  • Perform backups, recoveries and restores
  • Understand SAN/HBA software interaction with OS
  • Set up and troubleshoot standard storage functions
  • Understand storage allocation impact on system performance
  • Conduct comprehensive performance and capacity monitoring, tuning and analysis
  • Install and configure application software on servers following prescribed instructions
  • Understand basic layer-1/4 switch functionality and can help troubleshoot problems
  • Use knowledge of networking and TCP/IP filtering
  • Correlate application-layer metrics and network device metrics, such as throughput, response time, congestion, dropped messages, queue depth measurement and lost data
  • Take application specific tracing/debugging
  • Examine application logs and looks for specific application errors
  • Check application metrics (congestion, delay stats, unreachables) for assigned subsystems
  • Set up/commission alarms
  • Use Opsware and other related tools
  • Participate fully in subsystem Ops reviews, scaling discussions and subsystem metrics analysis
  • Install SSL certificates for all supported web servers
  • Actively participate in problem resolution, using knowledge about systems which are under his or her direct control
  • Use a methodical troubleshooting approach
  • Proactively work with development to add additional elements to the application to continually improve monitors
  • Monitor system health and quality on a daily basis and provides appropriate action
  • Collaborate with the Service desk/NOC to ensure full understanding of the alarms and remediation steps
  • Independently set up data captures, advanced logging/filters
  • Utilize time management and project management skills to resolve issues in a timely and organized manner, effectively communicating necessary information
  • Consistent exercise of independent judgment and discretion in matters of significance
  • Regular, consistent and punctual attendance
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary

Requirements:

  • Bachelor's Degree
  • 2-5 Years relevant work experience
  • Problem Resolution
  • Incident Response Operations
  • Response Time
  • Researching
  • Troubleshooting
  • Dynamic Ad Insertion
What we offer:
  • Medical, prescription, vision, and dental insurance
  • 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
  • Paid time off including eight observed company holidays and flex time
  • Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Additional Information:

Job Posted:
January 01, 2026

Work Type:
Remote work
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Comcast Advertising - All Job Offers
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