CrawlJobs Logo

Operations & Driver Support Coordinator

Greece, Marousi · Job Posted May 30, 2026
Apply Position
Job Link Share

Job Description

An exciting opportunity has arisen for an organized and detail-oriented professional to step into the role of Operations & Driver Support Coordinator. In this position, you will act as a vital link between drivers, repair workshops, and administrative processes, ensuring that all client requests are handled seamlessly. As an Operations & Driver Support Coordinator, you will focus on coordinating workflows, monitoring partner agreements, and delivering exceptional customer care. The role of Operations & Driver Support Coordinator offers a structured and stable environment ideal for individuals looking to grow their careers within operations and customer support.

Job Responsibility

  • Monitor the initiation and conclusion of damaged car repairs aiming to enhance the driver experience
  • Strategically minimize the time and cost required for the repair of damages
  • Ensure the creation of qualitative claim files to streamline the claims handling process
  • Provide timely support and relevant information to drivers involved in accidents
  • Monitor partner actions in accordance with their Service Level Agreements (SLAs)
  • Channel damage assessments towards the preferred suppliers network
  • Conclude theft and total loss cases within the agreed timeframe
  • Conduct close monitoring of insurance claims to minimize outstanding claims
  • Handle and resolve driver complaints efficiently
  • Collaborate with all departments to ensure efficient handling of client requests

Requirements

  • 1-2 years of experience in a similar back-office, administrative, or customer support role
  • Strong organizational skills with meticulous attention to detail
  • Customer-oriented mindset, dedicated to enhancing customer satisfaction
  • Results-oriented approach to achieve set objectives
  • Exceptional interpersonal and negotiation skills
  • Ability to work effectively in a collaborative team environment
  • A university degree in a relevant field
  • Proficiency in MS Office suite
  • At least 4-5 years of experience in automotive markets
  • Excellent command of the English language, both verbal and written
  • Knowledge of the insurance/automotive market is advantageous

Nice to have

Knowledge of the insurance/automotive market is advantageous

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Operations & Driver Support Coordinator

8 matching positions

Operations Support Coordinator

The Operations Support Coordinator at Westlake Ace Hardware plays a vital role i...
Location
Location
United States
Salary
Salary:
18.00 - 19.00 USD / Hour
acehardware.com Logo
ACE Hardware
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous warehouse experience is often preferred
  • Strong critical thinking and problem-solving abilities
  • Excellent communication and organizational skills
  • Keen attention to detail
  • Capability to research and determine the root cause of delivery flow issues
  • Ability to work both independently and as part of a team in a fast-paced environment
Job Responsibility
Job Responsibility
  • Inventory Integrity: Maintaining the accuracy and availability of a CFC's inventory
  • Receiving & Replenishment: Properly receiving purchase orders from vendors and collaborating with the manager for efficient replenishment of stock
  • Addressing Inventory Discrepancies: Researching and correcting inventory errors
  • Maintaining Inventory Accuracy: Utilizing reports and programs, including daily cycle counts
  • Picking Orders & Stocking: Following established procedures for picking accurate orders as well as making sure all stock is put up
  • B2B Operations Support: Providing oversight and assistance in various operational functions
  • Routing & Delivery Flow: Learning routing software, to route out the market drivers
  • Customer Service: Consistently providing amazing customer service to both internal and external customers
Read More
Arrow Right

Global Support Quality Partner

The Global Support Quality Partner is responsible for the ongoing operational ma...
Location
Location
Ireland
Salary
Salary:
Not provided
phorest.com Logo
Phorest
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ideally 4+ years experience in SaaS Support Operations or Customer Operations in a scaling organisation
  • Strong process management and operational organisation skills with proven experience managing support processes and driving operational improvements at scale
  • Familiarity with support tooling such as Zendesk and Jira
  • A data driven mindset, with the ability to translate operational metrics into actionable insights
  • Experience working with support escalations and operational reporting in global environments
  • Comfortable working with Product, Engineering or Customer Experience cross-regional teams in a global organisation
Job Responsibility
Job Responsibility
  • Process Ownership and Operational Maintenance: Own the ongoing management of regional Support processes and global L3 operational workflows
  • Ensure workflows and procedures remain consistent across regions
  • Maintain documentation and update playbooks as processes evolve
  • Monitor operational performance and flag areas needing improvement
  • Support continuous refinement of Support workflows
  • Escalation Process Management: Oversee the operational health of the global L3 escalation queue
  • Monitor backlog levels, ticket aging, and escalation risk
  • Ensure escalations have clear ownership and next steps
  • Identify and drive improvement initiatives to reduce recurring drivers globally
  • Support coordination during sensitive or complex escalation situations
What we offer
What we offer
  • Private healthcare
  • 2 Wellness Days
  • Employee assistance program
  • Free online GP service
  • Competitive Compensation
  • Employee Share Purchase Scheme
  • Pension
  • Life Assurance
  • Income Protection
  • Bike to work scheme
Read More
Arrow Right

Initial Hygiene Service Supervisor

Every day, as one of our Initial Hygiene Team Leaders, is different. You’ll be e...
Location
Location
Ireland , Dublin
Salary
Salary:
30500.00 EUR / Year
rentokil-initial.com Logo
Rentokil Initial
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Full Clean lrish/EU Driving License
  • Have demonstrated leadership skills in any work environment
  • Have worked in or be ready for a fast-paced and varied work environment
  • Experience in managing a fleet of commercial vehicles with good knowledge of transport legislation would be advantageous
Job Responsibility
Job Responsibility
  • Able to support and coordinate driver resources whilst developing managing drivers based at the Service Center to ensure that the required Company standards are achieved
  • Experience of effective Service support team debriefing procedures to ensure full communication of information to and from customers and colleagues
  • Provide clarity on the business expectations of customer service for drivers, ensuring these standards are achieved
  • Assists various members of the service management team, whilst coordinating customer service requests and other related information to ensure customer service expectations are achieved
  • Works as part of the overall service support team to ensure all work is completed to the required deadlines
  • Works closely with the drivers and service support - to achieve the desired customer service levels
  • Supports the service support – operative team members
  • Manages performance to ensure the driver and vehicle resource is being utilized effectively and efficiently
  • Identifies sub-standard customer service, delinquent calls and reports deficiencies to line manager
  • Contributes to route solutions for new customer service requirements
What we offer
What we offer
  • A competitive salary package
  • Company Vehicle & fuel card
  • Long Service Awards
  • Uniforms and Equipment
  • Progression Opportunities
  • 4 weeks annual leave increasing to 5 weeks
  • Additional variable pay opportunity through the introduction of new business
  • On call allowance
  • Access to Company pension
  • Refer a Friend bonus
  • Fulltime
Read More
Arrow Right

Program Operations Manager

Mach Industries is seeking a Program Operations Manager – Flight Test & Demonstr...
Location
Location
United States , Huntington Beach
Salary
Salary:
130000.00 - 160000.00 USD / Year
machindustries.com Logo
Mach Industries
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in program management, operations, or project coordination within defense, aerospace, or other highly regulated technical environments
  • Demonstrated experience interfacing with external stakeholders such as customers, test ranges, government organizations, or operational partners
  • Strong familiarity with operational documentation, approval workflows, and compliance requirements for fielded or test activities
  • Proven ability to manage multiple parallel efforts, track complex dependencies, and drive follow-through across cross-functional teams
  • Strong written and verbal communication skills, including the ability to produce clear operational documentation, schedules, and status updates
  • High degree of ownership, judgment, and comfort operating in ambiguous, fast-moving environments
  • Willingness to travel as required to support tests, demonstrations, and exercises
Job Responsibility
Job Responsibility
  • Coordinate flight test, demonstration, and exercise activities at the customer, range, and partner interface, ensuring external requirements, constraints, and timelines are understood and integrated into internal planning
  • Build and maintain integrated visibility into test, demo, and exercise schedules, highlighting dependencies, conflicts, and readiness issues for Flight Operations and Engineering leadership
  • Serve as the central coordination point for external-facing operational planning, ensuring alignment between customer and range expectations and internal execution owners
  • Act as the primary flight operations point of contact for ranges, customers, and partners during tests, demos, and exercises
  • Coordinate range onboarding, approvals, access, and operational requirements for new and existing test sites
  • Support customer-facing preparation and execution by coordinating required documentation, briefings, and operational materials in partnership with Flight Operations and Engineering
  • Represent Mach Industries at customer and range planning conferences (e.g., IPCs, MPCs, FPCs), coordinating flight operations requirements, timelines, and documentation in advance of tests, demonstrations, and exercises
  • Own and track documentation required for flight operations, tests, demos, and exercises, including range packages, safety documentation, and regulatory approvals
  • Coordinate export, shipping, and compliance artifacts such as hazard approvals, DD1750s, IATT documentation, and international shipment requirements
  • Ensure required paperwork is complete, accurate, and submitted on schedule to support planned operations
What we offer
What we offer
  • Offers Equity
  • healthcare, dental and vision plans
  • retirement savings
  • paid time off
  • funds for continuing education, training, and career growth
  • Fulltime
Read More
Arrow Right

Logistics Coordinator

Join a Friendly, Family-Run Logistics Team! We're working with a well-establishe...
Location
Location
United Kingdom , Godalming
Salary
Salary:
25000.00 - 26000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong IT skills and confidence using systems in a busy setting
  • Excellent communication and organisational abilities
  • Previous experience in customer service or administration
  • A calm, can-do attitude, and the ability to multitask effectively
  • Must drive - no access via public transport
Job Responsibility
Job Responsibility
  • Acting as a key point of contact for drivers, customers, and logistics partners
  • Supporting daily dispatch and delivery operations
  • Resolving issues quickly and efficiently to keep things running smoothly
  • Collaborating with internal teams to ensure seamless service
  • Managing multiple priorities in a dynamic, fast-paced environment
What we offer
What we offer
  • Full training provided
  • Flexible start times available
  • Fulltime
Read More
Arrow Right

HR Manager

This role is an incredible opportunity to shape the human resources landscape of...
Location
Location
United States , Duluth
Salary
Salary:
75000.00 - 100000.00 USD / Year
aquent.com Logo
Aquent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human Resources, Business Administration, or a related field
  • 5+ years of HR generalist or HR manager experience, preferably in logistics, transportation, or operations-heavy environments
  • Strong working knowledge of U.S. employment laws and HR best practices
  • Excellent organizational, communication, and interpersonal skills
  • Experience supporting hourly, non-exempt, and driver workforces
Job Responsibility
Job Responsibility
  • Lead Employee Relations: Serve as the primary HR contact for operations-assigned drivers and employees, managing all employee relations matters including attendance, performance management, corrective actions, workplace conduct investigations, and conflict resolution
  • Provide Comprehensive HR Support: Manage the full HR lifecycle for operations personnel, from onboarding to transfers, leaves, and offboarding
  • Coordinate Recruitment & Staffing: Support recruiting activities for operations roles, including drivers and support staff
  • Support Payroll & Timekeeping: Ensure accurate timekeeping and payroll processing for operations employees and drivers
  • Ensure Policy Implementation & Compliance: Uphold compliance with federal, state, and local employment laws
  • Maintain On-Site HR Presence: Establish a consistent on-site HR presence within the operations facility
  • Report & Document: Maintain accurate employee records and case documentation
What we offer
What we offer
  • subsidized health, vision, and dental plans
  • paid sick leave
  • retirement plans with a match
  • Fulltime
Read More
Arrow Right

Facilities Assistant

A dedicated Facilities Assistant to support operations across various sites. Thi...
Location
Location
United Kingdom , Gravesend
Salary
Salary:
35300.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a similar role
  • Strong organisational skills and attention to detail
  • Excellent communication abilities
  • A proactive attitude and willingness to learn
  • Ability to work both independently and as part of a team
  • Driver's license (occasional visits to other sites required)
Job Responsibility
Job Responsibility
  • Maintain site database to ensure seamless operations
  • Communicate with subcontractors to obtain service quotes as needed
  • Action requirements based on site reports
  • Responsible for essential services to remote sites including Water risk assessments, Fire risk assessments, Cleaning services, Fire extinguishers
  • Keep the remote sites calendar updated and coordinate visits
  • Maintain records of inducted contractors for remote site access
  • Conduct relevant training checks for site access
  • Manage the facilities helpdesk and document all site visits, works, and inspections
  • Step in for the reception team when needed
  • Assist in creating and maintaining the Facilities Department Inventory and PPM schedule
What we offer
What we offer
  • Weekly Pay
  • Up to 28 days annual leave
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work
  • Discount schemes
  • Access to Well-being platforms
  • Fulltime
Read More
Arrow Right

Workplace Site Coordinator

The Operations Coordinator will support daily operational needs at the data cent...
Location
Location
United States , Amarillo
Salary
Salary:
73000.00 - 86000.00 USD / Year
crusoe.ai Logo
Crusoe
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–4 years of experience in operations, construction support, or facilities coordination
  • Highly organized with strong attention to detail
  • Strong interpersonal skills with the ability to interact with employees, contractors, and external partners
  • Comfortable in a fast-paced, construction-focused environment
  • Ability to take initiative and problem solve on the spot
  • Valid Driver's License
Job Responsibility
Job Responsibility
  • Support site operations including scheduling, materials coordination, and workforce support
  • Manage PPE distribution, supply tracking, and workplace readiness (meeting spaces, break areas, signage)
  • Assist with onboarding processes for contractors and visitors (badges, site orientation, compliance checks)
  • Coordinate site tours for internal and external stakeholders
  • Liaise with vendors for deliveries, catering, janitorial, and other on-site services
  • Support health, safety, and environmental initiatives (signage, compliance checks, reporting hazards)
  • Track and document daily operational activities, escalating issues to the Operations Manager as needed
  • Provide general administrative and operational support to ensure seamless site execution
  • Ensure the physical workplace is safe, functional, and aligned with Crusoe brand and standards
  • Maintain cross functional partnership with onsite general construction contractors
What we offer
What we offer
  • Restricted Stock Units in a fast growing, well-funded technology company
  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
  • Employer contributions to HSA accounts
  • Paid Parental Leave
  • Paid life insurance, short-term and long-term disability
  • Teladoc
  • 401(k) with a 100% match up to 4% of salary
  • Generous paid time off and holiday schedule
  • Cell phone reimbursement
  • Tuition reimbursement
  • Fulltime
Read More
Arrow Right