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360 Resourcing Solutions Logo 360 Resourcing Solutions · Manufacturing

Operations Director

United Kingdom, Harrogate · Job Posted June 09, 2026
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Job Description

Bettys & Taylors Group is an independent, family-owned Yorkshire business with a long-standing reputation for quality, craft and integrity. Home to Bettys Café Tea Rooms and Taylors of Harrogate, we employ around 1,600 people and continue to grow a highly respected, values-led business. We are now seeking an Interim Operations Director to lead our operational functions across both Bettys Craft Bakery and Taylors manufacturing and warehousing operations, at a pivotal period of transformation and investment. This is a high-impact, senior leadership role with responsibility for large-scale operations spanning production, engineering, supply chain and quality across both businesses.

Job Responsibility

  • Lead and inspire c.650 colleagues across complex operational environments
  • Drive performance across safety, quality, delivery, cost and engagement
  • Provide calm, steady leadership during a period of significant change and investment
  • Shape and deliver key operational strategies, including: Taylors Operating Model (TOMTOM) and Bakery Excellence Model (BEM)
  • Partner closely with both Managing Directors as a member of two leadership teams
  • Lead capital programmes, continuous improvement and future operational planning

Requirements

  • Significant senior leadership experience in food & drink manufacturing (ideally premium or quality-led environments)
  • A track record of leading large, complex or multi-site operations
  • Strong capability in operational excellence, supply chain and continuous improvement
  • Experience operating at Executive / Operating Board level
  • A values-led leadership style with the ability to coach, inspire and build high-performing teams
  • Exceptional stakeholder management and influencing skills

What we offer

  • Free meals, drinks and snacks while at work
  • Discretionary quarterly profit-share bonus
  • Holiday allowance with the option to buy and sell additional days
  • Company-wide employee discounts
  • Access to health cash plan
  • Wellbeing support
  • Company funded counselling
  • Enrolment in the company pension
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