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We are seeking an exceptional Operations Director to lead and develop a high-performing portfolio of mobile catering contracts across the UK & Ireland. This is a high-impact, mobile leadership role, responsible for driving operational excellence, commercial performance, and client satisfaction across a diverse, multi-site catering portfolio. You will work closely with senior stakeholders, regional teams, and support functions to deliver industry-leading food service solutions.
Job Responsibility
Lead, inspire, and develop a team of Regional/Operations Managers across multiple locations
Translate business strategy into operational delivery plans that drive growth and performance
Champion innovation and continuous improvement across all sites
Ensure consistent delivery of high-quality catering services across all contracts
Drive compliance with food safety, health & safety, and company standards
Embed best practice and operational consistency across the portfolio
Own full P&L accountability for your region, delivering on revenue, margin, and cost targets
Identify and implement opportunities for growth, retention, and efficiency
Lead contract reviews, renewals, and client negotiations
Build and maintain strong relationships with key clients and stakeholders
Act as a senior point of contact for escalations and strategic discussions
Ensure service excellence and high client satisfaction scores
Develop high-performing, engaged teams with a strong focus on talent and succession planning
Foster a culture of inclusion, accountability, and continuous learning
Lead on employee engagement, retention, and development initiatives
Requirements
Senior multi-site leadership experience within catering, hospitality, or foodservice
Strong commercial acumen with full P&L responsibility
Demonstrated success in leading large, geographically dispersed teams
Exceptional stakeholder management and client relationship skills
Strong understanding of food safety, compliance, and operational standards
Experience driving change, transformation, and growth across complex portfolios
What we offer
Competitive salary and performance-related bonus
Company car or car allowance
Private healthcare and pension scheme
Access to a range of Compass benefits and wellbeing programmes
Career development opportunities within a global organisation