Operations Director

Reporting to the Chief Operating Officer, the Operations Director will be responsible for leading CSP's Operations function, ensuring the consistent delivery of high-quality services across all contracts while maintaining a strong focus on efficiency, continuous improvement and commercial performance. This role requires an operationally experienced and commercially aware individual who can establish and maintain effective working relationships with a wide range of stakeholders, including clients, partners, Heads of Department and senior leaders (CFO, COO and Managing Partner), as well as the Board of Directors. You will be expected to operate confidently at both a strategic and operational level, contributing to business planning while ensuring that day-to-day operations are delivered effectively and in line with CSP standards. The Operations Director will play a key role in improving operational effectiveness by identifying opportunities to enhance productivity, streamline processes and implement best practice across the organisation. The role also involves leading cross-functional projects and supporting wider business initiatives as required. The role will be based at CSP's Head Office. However, regular national travel and occasional international travel will be required, along with flexibility to support operational demands, including some weekend work.