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Inspiring every child to reach their full potential through tailored tutoring. Our client, ABC Education is a trusted provider of high-quality tutoring and education services across the UK, working closely with schools, local authorities, parents, and tutors to deliver outstanding support to students. They pride themselves on their collaborative, student-focused approach, ensuring that every learner has the opportunity to thrive. They are an experienced and commercially minded Operations Director to lead and scale their operational functions, ensuring excellence across service delivery, compliance, and financial management.
Job Responsibility:
Lead and develop the Operations Team to achieve collective and individual goals
Work with Directors to turn company strategy into operational plans
Oversee operational processes including referrals, tutor allocation, compliance, and safeguarding
Monitor performance, implement reporting systems, and ensure continuous improvement
Manage operational budgets, ensuring efficiency and profitability
Oversee debt management, cash control, and financial reporting
Support business growth, including expansion into new regions and services
Represent ABC Education at external meetings and forums, promoting company values
Ensure compliance with statutory frameworks and safeguarding practices
Identify risks and oversee contingency planning
Requirements:
Proven senior leadership experience in operations, ideally within education, alternative provision, or a similar service-led sector
Strong commercial and financial management skills, including budgeting and performance reporting
Track record of scaling teams and driving business growth
Excellent organisational ability with the capacity to manage multiple priorities
Strong knowledge of safeguarding, compliance, and safer recruitment
Confident communicator, negotiator, and influencer with excellent stakeholder management skills
Goal-driven with a record of achieving business objectives
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