Operations Director Job at Assessfirst (Palm Beach)

Job Description

The Operations Director is responsible for overseeing all operational functions which may include inventory control, housekeeping, maintenance and selling service associates. This position is responsible for adhering to P&L budget for all operational areas. The Director of Operations communicates trains and implements all company policies and ensures compliance. The Operations Director will create efficient processes, set parameters and implement directives to support operational efficiency and growth.

Job Responsibility

Manages shipping and receiving department
Takes part in all managerial responsibilities for efficient running of the business inclusive of overseeing and validating cash handling procedures
Ensure workflow of all after-sales service and craftspeople/tailors if applicable
Performs and prepares for all inventories and cycle counts
Liaison with corporate construction and maintenance department and outside vendors
Ensure functionality of all IT and phone system
Acts as a liaison with outside vendors for monthly need and or special events
Partners with Managing Director to manage operational team and vendors
Coordinates and prepares evacuation drills and provides training to team with regards to emergency response preparedness
Responsible for and oversees all operations and after-sales supply orders
Oversees all Staff Sales
Trains staffs to ensure compliance with all operational policies and procedures
Recruits and maintains an active talent bank for any operational positions

Requirements

5+ years of retail management experience in a similar role
prior experience in a luxury environment preferred
Proficient shipping and receiving experience
Excellent computer skills and proficient in MS Excel, Word and PowerPoint
Excellent communication skills both verbal and written
Strong POS and phone systems knowledge
Extensive building maintenance experience
Must work well under pressure and have the ability to multi-task with accuracy
Acute interpersonal skills and a collaborative management style
Familiarity with international parent companies a plus
Ability to lift between 0-25 lbs. without assistance

Nice to have

prior experience in a luxury environment preferred
Familiarity with international parent companies a plus

What we offer

Commission and bonus incentives based on sales performance
Medical
Dental
Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days
11 company holidays
3 floating holidays
2 wellbeing days
and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts
fitness reimbursement
voluntary life insurance
Product discount and EAP resources
Access to Calm App
Health Advocate
Family Building Support and more

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Operations Director

Job Description

Job Responsibility

Requirements

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What we offer

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