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An established and growing gaming business is seeking an experienced Operations Director to lead and shape its expanding casino division during a critical phase of growth and transformation. This is a senior, high‑impact role with full accountability for operational performance, culture, compliance and commercial delivery across a growing portfolio of UK casinos, including existing sites and forthcoming acquisitions. With multiple venues already in operation and further sites planned through acquisition, the business requires a credible, hands‑on Operations Director who can set direction, stabilise performance and build a high‑performing operating model. You will take ownership of day‑to‑day operations while also playing a key role in strategic growth, integration of newly acquired sites, and long‑term commercial development.
Job Responsibility
Provide strategic and operational leadership across the casino portfolio
Drive commercial performance, profitability and revenue growth
Lead cultural integration following acquisitions, embedding consistent standards and ways of working
Ensure full compliance with UK gambling legislation, LCCP requirements and regulatory best practice
Build strong, visible leadership presence across sites, earning credibility quickly
Develop and coach senior casino leadership teams, strengthening succession and capability
Balance service excellence with operational discipline and cost control
Act as the senior operational interface between UK operations and wider group stakeholders
Requirements
Proven experience in a senior operational leadership role within casinos, gaming or betting
Strong working knowledge of gambling regulation and compliance frameworks
A track record of leading multi‑site operations and senior management teams
Experience integrating acquired businesses or turning around underperforming operations
Commercial acumen combined with a strong service and customer mindset
The ability to cut through complexity, challenge assumptions and establish facts quickly
Gravitas, credibility and the confidence to influence at board and group level