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We’re looking for a commercially sharp, people-focused Operations Director to take ownership of a thriving portfolio across the Midlands within our Education division. This is a high-impact role for a seasoned Operations Manager ready to step up, or an established Operations Director who knows exactly how to drive performance in education contract catering.
Job Responsibility:
Accountable for creating a culture of excellent customer experience within their community
Accountable for ensuring legal and company compliance within strategic area of responsibility
Accountable for creating a platform for financial growth, exceeding financial targets
Accountable for building and proactively maintaining external relationships with senior clients to exceed client expectations, deliver a value-added service proposition which will build and sustain industry competitive advantage
Oversee Operations Management function within area of responsibility
Accountable for overseeing recruitment, support, training and development of operations team in order to deliver an efficient, high quality, financially beneficial value proposition to Company and senior client in line with Company processes
Support the sales team with site visits, sales presentations, and ensuring bids are operationally sound. Developing centre of excellences within sites to be used as reference points is essential
Requirements:
Extensive experience in contract catering, within a multi-site, senior management role
Ability to demonstrate experience in leading, inspiring and motivating a large and diverse team
Proven experience of working closely and successfully with clients
Confidence in numbers and P&L management
What we offer:
Free, tasty meals
Flexible working
generous holiday allowance of 33 days, with the option to buy more