Operations Director - Regulated Water Scotland

• Support the strategic growth of the business across Regulated Water, securing sustainable long-term revenue streams
• Drive sales growth, market positioning and technical expertise to develop our offering, providing leading quality service that achieves regional financial targets and contributes to the overall success of the business
• Responsible for securing a position on Scottish Water’s SR27 frameworks, both directly and through Enterprise partners, whilst strengthening and expanding existing client relationships across the regulated market
• Utilise and grow existing relationships within Scottish Water, Tier 1 partners and the wider supply chain to support business development and work-winning activities
• Ensure the competence of the resources and alongside the Managers, will oversee the development of the career pathway and competence framework with HR for the business area
• Work collaboratively with Managers across the Region to ensure plans and activities are in place and being executed to meet the delivery of the P&L targets
• Responsible for work winning and growing a sustainable portfolio of projects to ensure team productivity and profitability
• Support the Managers in the delivery of their sub P&L performance against targets
• To contribute to the delivery of the division’s Full Potential Plan (FPP)
• To support M&A activities in identifying suitable target companies that match the required profile and assure the onboarding of companies within the Scotland regional business area
• To support the delivery of the growth strategy and business objectives for the Scotland division
• To support and deliver the regulated market growth strategy across Scotland, with a focus on Scottish Water and its Enterprise delivery partners
• To support the securing and maintenance of positions on Scottish Water SR27 frameworks directly and through Enterprise delivery partners
• To develop and maintain strong collaborative relationships with Scottish Water stakeholders, Enterprise partners and key industry contacts
• To oversee business development activities, operational performance, commercial performance, cost control and management of business risk within the business area
• To support the development of the Sales function to effectively deliver pipeline growth and a resilient order backlog
• To monitor and report on performance KPIs to demonstrate achievement of strategic aims and objectives
• To grow and sustain an active pipeline of opportunities within the regulated water market
• To support the growth of regulatory revenues throughout the current regulatory period and subsequent periods
• To work collaboratively with the Operations Manager – Scotland and wider divisional leadership team, contributing to strategy, performance management, business development and brand building to secure a sustainable market position

• Strong Safety performance background
• Experienced in the leadership and growth of a regulated water business
• Strong knowledge of Scottish Water governance, procurement and delivery models
• Demonstrable experience of framework bidding and strategic client engagement within regulated utilities
• Existing relationships with Scottish Water and/or Enterprise delivery partners would be highly advantageous
• Knowledge of industry trends and regulator frameworks (WICS, SEPA and wider UK water regulatory environment)

Existing relationships with Scottish Water and/or Enterprise delivery partners

• 25 days annual leave plus bank holidays
• Option to buy up to 5 additional holidays
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and Mental health support & counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms & more
• Life assurance cover
• Long service recognition
• Enhanced Maternity Pay
• Paid volunteering opportunities in your community
• Car or Car Allowance