Operations Director - Building Surveying Lead Job at Social Value Portal Ltd (London)

Director – Chartered Building Surveyor

Carriera is partnering exclusively with a prestigious international real estate ...

Location

United Kingdom , London

Salary:

90000.00 - 110000.00 GBP / Year

Carriera Limited

Expiration Date

Until further notice

Requirements

MRICS-qualified Chartered Surveyor with 10+ years post-qualification experience in commercial building surveying
Proven track record of delivering high-value commercial projects, including dilapidations, technical due diligence, and landlord & tenant advice
Excellent client-facing skills with experience managing senior stakeholders and multi-disciplinary project teams
Strong leadership and mentoring ability, with a track record of developing high-performing teams
Deep technical knowledge of building pathology, contract administration, compliance, and refurbishment projects
Proactive, commercially aware, and solutions-driven approach

Job Responsibility

Lead the delivery of complex commercial surveying commissions, including dilapidations, technical due diligence, measured surveys, condition reports, and refurbishment/fit-out projects, with project values up to £10m+
Oversee contract administration, lease event work, and landlord & tenant advice, ensuring exceptional technical and commercial outcomes
Build and maintain senior-level client relationships, developing new business opportunities and increasing the team’s commercial footprint in London
Manage, mentor, and develop a team of surveyors, APC candidates, and junior staff to ensure technical excellence, high-quality report writing, and professional growth
Provide strategic input into the team’s growth, operational processes, and project delivery standards
Collaborate with multi-disciplinary teams across real estate consultancy to deliver integrated solutions to clients

What we offer

Bonus
car allowance
pension
private medical
life cover
25–30 days holiday
RICS fees
flexible working
training
wellness

Fulltime

Regional Director of Operations

As Regional Director of Operations, you will support, lead, and direct multiple ...

Location

United States , Baltimore

Salary:

155000.00 - 160000.00 USD / Year

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field required
Minimum of five years’ senior living leadership experience, including combined Sales and Operations responsibilities
Excellent written and verbal communication skills, including strong presentation abilities
Ability to analyze financial reports, performance metrics, and data to guide decisions
Proficiency with Microsoft Office (Word, Excel, Windows) and ability to adapt to technology platforms
Strong leadership and team-building skills
able to inspire and hold others accountable
Demonstrated judgment, problem-solving, and decision-making skills, with the ability to balance multiple priorities in fast-paced settings
Positive client service attitude with a commitment to resident satisfaction and organizational values

Job Responsibility

Lead operations by directing and coordinating activities in alignment with Seaton Senior Living’s goals, objectives, and policies
Communicate a clear, resident-focused vision across communities
Review annual resident satisfaction surveys and implement programs to increase satisfaction
Manage and hold Executive Directors accountable for achieving community-specific and organizational goals
Partner with Executive Directors to develop strategies that meet NOI expectations
Maximize occupancy to achieve or exceed budgeted revenue goals
Develop and execute occupancy growth plans
Review monthly financial statements
collaborate with Executive Directors to address deficiencies
Maintain awareness of competition and industry trends

What we offer

Comprehensive benefits package – medical, dental, vision, PTO, 401(k), and more for eligible positions
Competitive wages
Early access to earned wages before payday
Flexible scheduling options
Paid time off and Holidays (full-time)
Comprehensive benefits including health, dental, vision, life and disability (full-time)
401(k) with employer match
Paid training and professional development opportunities
Meals and uniforms provided
Employee Assistance Program

Fulltime

Senior Director, Application Development, China

Accountable for the development and delivery of innovative and high-quality cust...

Location

China , Shanghai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

10+ years of application development leadership experience with a minimum of 3 years at a Senior Director level or 6 years at Director level
Direct experience leading technology teams in defining, creating and supporting enterprise-scale solutions with strong knowledge of industry-standard Web/Mobile/WeChat technologies and Chinese Digital eco-systems like Tencent and Alibaba etc.
Strong knowledge of general industry trends, technologies and platforms
Demonstrated experience in Agile development methodologies, specifically with large-scale initiatives and geographically distributed teams
Direct management of cross functional, sourced, or matrixed teams
Five year’s recent experience with architectural frameworks and the various approaches to the Systems Development Life Cycle (SDLC)
Experience working with consulting companies to lead the technology solution, application development, and production operations for $10M+ of efforts
Deep Experience in building highly scalable and secure modern Digital platform architectures for web platforms
Experience in building headless and headful solutions, with modern UI stack with Java, Node.JS, React, Vue and Redux and CMS and Experience
Experience in building architecture and solution for iOS App, Android App, WeChat Mini Program and WeChat Ecosystem

Job Responsibility

Accountable for the development and delivery of innovative and high-quality customer-facing digital experiences for China and drives the growth and guest satisfaction of Marriott’s Digital channels
Follows and provides input to standard application development tools and processes to promote project quality for client-facing systems
Manages day-to-day relationships with global information technology teams and partners with local and global discipline stakeholders to deliver best in class experiences
Implements and manages continuous improvement programs to improve quality, consistency, and client satisfaction
Works with the Architecture and Development lead to facilitate consistency of service delivery across client groups
Builds and maintains a standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including: SDLC standard tools and processes for both waterfall and agile development, Estimating standard tools and processes, incorporating flexibility for small and large projects, Deployment standard tools and processes
Monitors projects for adherence to defined application development processes
Works with IT organization to create broader IT related and corporate standards and policies where necessary
Communicates important application development policy changes that affect service provider and/or Marriott operations
Manages application development projects in partnership with IT teams, business partners and providers

What we offer

Equal opportunity employer
Hiring a diverse workforce and sustaining an inclusive, people-first culture
Non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
More brands, more hotels and more opportunities for associates to grow and succeed

Fulltime

Associate Director - Project Management

We are working with a leading client-side / consultancy organisation to appoint ...

Location

United Kingdom , London

Salary:

100000.00 - 110000.00 GBP / Year

Carriera Limited

Expiration Date

Until further notice

Requirements

Currently operating as an Associate Director or Senior Project Manager ready for the next step
Proven experience delivering projects valued at £50m+, ideally £100m+
Strong post-contract and construction-phase leadership experience
Confident managing Tier 1 contractors on complex refurbishment schemes
Experience of major refurbishments, upgrades or live / occupied environments
Commercially astute with strong stakeholder management skills
Chartered status (MRICS, MAPM or MCIOB) is preferred but not essential
Ideally you will come from a technical background, building surveying, engineering, architecture or cost management

Job Responsibility

Lead the project post-contract through construction to completion
Act as the client's senior representative during delivery
Manage and hold a Tier 1 main contractor to account on programme, cost, quality and health & safety
Oversee change control, risk management and commercial governance
Chair senior project, design and site meetings
Drive best-in-class delivery standards within a complex refurbishment environment
Provide leadership and mentoring to junior project management staff

What we offer

Competitive benefits package
Opportunity to lead a career-defining Central London project
Clear progression at Associate Director level within a high-performing team

Fulltime

Senior Director of People - North America

We're seeking a dynamic, forward-thinking Sr. Director of People to join our tea...

Location

United States , Boston

Salary:

250000.00 - 275000.00 USD / Year

Tines

Expiration Date

Until further notice

Requirements

15 years People/HR experience including 7 in a leadership role
HR experience in a scaling, growing SaaS organisation
Strong leadership, communication, and interpersonal skills, with the ability to build relationships and influence at all levels of the organization
Comprehensive expertise in People Operations, from process design to system implementation
Deep understanding of organisational development, employee engagement and change management
Demonstrated experience partnering with Finance and FP&A teams during planning cycles, including headcount forecasting, budget development, and strategic resource allocation to align People initiatives with organizational financial objectives
Strong project management skills for managing People initiatives
Strong analytical and problem-solving skills, with a data-driven approach to People decision-making
Ability to lead and motivate a diverse team in multiple geographies in a dynamic and fast-paced environment
Knowledge of employee benefits and compensation structures

Job Responsibility

Leading and mentoring the People team, providing guidance and support to enhance team performance
Developing and implementing People strategies that put Tines’ employees at the center of the business and then aligning these with Tines’ business objectives
Reviewing and optimising all areas of People Operations — from processes to systems — to drive efficiency, consistency, and scalability
Close partnership and collaboration with Tines’ executive leadership (CEO, GTM, Engineering, G&A ) to support and guide them in their People initiatives such as organizational design, change and performance management
Collaborating with broader management cross functionally to understand their People needs with a view to fostering an organisational culture that promotes employee engagement, diversity, and inclusion
Overseeing employee training and development programs to Tines’ employees to enhance skills and career growth opportunities
Conducting organizational employee surveys to assess employee satisfaction and gain employee feedback, identifying areas for improvement and creating meaningful initiatives
Utilising data and analytics to measure People effectiveness and inform strategic business decisions
Advising Tines’ leadership on People best practices on employment legislation
Promoting diversity and inclusion initiatives to create a culture of equality and wellbeing

What we offer

Competitive salary
Startup equity & extended exercise window
Matching retirement plans
Home office setup
Private healthcare plans
25 days annual leave
Extra company holidays
Generous parental leave programs
Flexibility in how and where you work
Phone and home Internet allowance

Fulltime

IT Operations Lead

Our client is a leading Managed Service Provider, CRM, and Software Development ...

Location

United Kingdom , Basingstoke

Salary:

50000.00 - 55000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

5+ years’ experience in a customer-facing IT role within an MSP environment
Proven experience managing IT operations, service delivery, or technical teams
Strong background in Microsoft 365, Azure, Windows Server, and Active Directory
Solid understanding of networking, security, and virtualisation technologies
Excellent communication skills with the ability to inspire confidence at all levels
Strong organisational skills with exceptional attention to detail
Ability to work under pressure and manage competing priorities

Job Responsibility

Own and manage the day-to-day delivery of IT services to customers, ensuring SLAs and KPIs are consistently met
Act as the senior escalation point for operational and technical issues
Ensure operational processes, documentation, and standards are defined, followed, and continuously improved
Oversee incident, problem, and change management activities
Ensure customer environments are stable, secure, and compliant with best practices
Provide leadership and direction to the technical support and project teams
Support team members through coaching, mentoring, and performance management
Communicate company strategy, team goals, and project priorities clearly
Identify skills gaps and training requirements, supporting professional development
Oversee end-to-end delivery of IT projects, including planning, resourcing, implementation, and handover

What we offer

Rising holiday allowance (plus bank holidays)
10% matched pension contribution
Ongoing career development and training
On-site car parking

Fulltime

Assistant Manager

An experience in Mr. Mikes gives guests a chance to let their hair down, relax a...

Location

Canada

Salary:

Not provided

MR MIKES Portage La Prairie

Expiration Date

Until further notice

Requirements

High School Graduation
Minimum 3 years of Front of House experience (one of which must be in a supervisory or management role) in high volume, casual dining restaurant
Provincial Food Safety Certification
Provincial Responsible Alcohol Service Certification
Provincial First Aid/WCB Certification

Job Responsibility

Commitment to 100% Customer Satisfaction
Commitment to 100% EXCEPTIONAL DINING EXPERIENCES by following MR. MIKES® philosophy of ‘BUILDING RELATIONSHIPS’
Commitment to ensuring all customers concerns or problems are dealt with in a way that will ensure a return visit
Commitment to creating and maintaining a positive, fun work environment for the entire MR. MIKES® team (staff)
Training & Development of new staff through relentless follow up using the Customer Experience Manuals
Bar (urbanLODGE) management including but not limited to staff training, inventory control (ordering), cost control, security, cleanliness and execution & implementation of all aspects of the urbanLODGE program
Works directly with the General Manager on specific store performance issues
Assists General Manager in all aspects of restaurant management including but not limited to, prime cost analysis and controls (Cost of Goods, Labour), training and development of staff, and general execution of the MR. MIKES® system
Works with General Manager to develop and implement action plans that improve cost of goods (food, liquor, wine, beer) and labour
Supports implementation of new operational programs, systems and procedures

Fulltime

Customer Experience Manager

The key purpose of the role is to drive improvements in the overall experience o...

Location

United Kingdom , Kingston

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

Supply Chain and/or Customer Operations Experience – An experienced SC and/or Customer Experience Manager who can align sales and logistics with supply chain capabilities and with customer needs including managing demand forecasting and improvement of performance metrics like ON TIME IN FULL
Strong analytical Skills – Champions and uses data to drive insight, quickly able to identify to identify problems, root causes, and solutions. Effective at prioritising these for maximum return on time spent. understands Customers Operations and Supply Chain metrics well and use data to inform and influence internal and external stakeholders
Leadership abilities – is highly motivated to make the best contribution that they can and bring out the best in others. Is able to flex their style, adjust messages and how they are delivered based on the audience and the situation. He/she has experience in leading high performing teams, demonstrating high EQ, is able to nurture and build talent. Ability to set a vision for others of how we can improve, and articulate why it is so important, so as to build motivation in the organisation to achieve the vision. As part of this set high standards for the team
Commercial Business Understanding – understands the Customer and Unilever P&L and how the end-to-end Order to Cash cycle operates. Able to identify process improvement opportunities within the Order to Cash cycle
Relationship Building, Partnering, and Influencing – Ability to partner and build trust with a range of stakeholders both internally and externally, using effective communication and influencing skills. Ability to hold positive tension (in other words saying no effectively) when navigating with internal teams to serve our customers better towards a bigger impact
Externally Orientated & Proactive in Identifying Risks / Opportunities – reading the external context within the market and the pressures impacting our Customers, using this to clearly articulate to others what the growth opportunities and risks are for Unilever and driving others to plan ahead
Lifelong Learner – is committed to constantly developing themselves, regularly evaluating their knowledge / skills gaps and taking action to continue to develop in these areas. As a leader they also encourage others to have the attitude of a lifelong learner
Ability to leverage Machine Learning, Copilot, and Generative AI tools, alongside advanced data analytics, Power BI dashboards, and Power Automate workflows to drive insight, efficiency, and decision-making
Process Driven – sees the value in getting things right first time, and organises ways of working to make this happen in a repeatable way
Technology Advocate – embraces new technology, seeks to understand how it works in depth and leads for the use of standardised tools within their team

Job Responsibility

Relationship development with key senior contacts within the Customer Commercial and Supply Chain teams
Drives Improvement in Customer experience metrics (Dispatch Rate, Overdue payments, Forecast Accuracy & Bias, Invoice Accuracy, On Shelf Availability, Claims Completion Times, # of escalations and time spent on escalations, Trade Terms compliance,)
Drive the agenda to enable Unilever to become the #1 Supplier, as measured by the Advantage Group Survey, including mastering what is important for your Customer and how this translates into the specific questions asked within the survey
Understand Customer requirements and culture (strategy, structure, targets, operational standards, routines, processes, systems etc) so as to develop opportunities for improved service, reduced cost to serve (including Trade Terms compliance), improved on-shelf availability. Alongside this, the role owns the Customer contact strategy. Ensure the voice of the Customer is heard within Unilever and Genpact
Management of the team of Customer Collaboration Specialists providing support and structure for individual and team development, and set priorities / guidance for the extended Customer team (including team members working for partner organisations). Coach the team to close skills gaps across finance, Commercial, and SC knowledge. Foster an environment of team working across the Unilever and Genpact teams
Ensure Customer insight is fed into the forecast process, working in partnership with CD to achieve this. Driving an improving trend in the Customer level forecast accuracy and bias
Be the main contact point for the Customer Development Director(s) within the Customer Operations team. Agreeing joint improvement plans with Customer Commercial and Supply Chain teams. Work with the Customer Experience Director to develop and deliver the total Customer Operations strategic plan and maintain a cohesive department by taking responsibility outside of the account team for particular processes / projects across the department

What we offer

competitive salary
pension scheme
annual bonus
a free gym / discounts to a local gym
a staff shop
shares
opportunity to work directly with our renowned and exciting brands
flexible and agile environment
family-friendly culture

Fulltime

Operations Director - Building Surveying Lead

Social Value Portal Ltd

Location:
United Kingdom , London

Category:
Construction

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 11, 2026

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