Operations Director – Facilities Management Job at 14forty (London)

Operations Director – Facilities Management

About the Role Operations Director – Facilities Management Imediate Start - comp...

Location

United Kingdom , London

Salary:

Not provided

14forty

Expiration Date

Until further notice

Requirements

3+ years’ experience at director level within facilities management, property services, or multi-site operations
A proven track record of leading and developing teams in a multi-contract environment
Strong experience in managing and growing client relationships with a focus on service excellence
A collaborative and inclusive leadership style with an emphasis on coaching and development
Commercial acumen with practical knowledge of contract management and P&L responsibility
A strong understanding of health & safety, statutory compliance, and sustainability in FM operations

Job Responsibility

Inspire and Lead Teams: Build and develop high-performing FM teams across multiple service lines, creating a culture of accountability, collaboration, and excellence
Drive Growth: Strengthen client partnerships, ensuring retention and identifying opportunities for innovation and service expansion
Operational Excellence: Champion compliance, quality, and consistency across all FM services, including hard and soft facilities management
Financial Leadership: Oversee budgets, performance metrics, and reporting to achieve financial and contractual targets
Foster Innovation: Lead continuous improvement initiatives, driving efficiency, sustainability, and service innovation

Fulltime

Executive Director Of Facilities Management – Business Operations

University of Massachusetts Lowell Executive Director of Facilities Management B...

Location

United States , Lowell

Salary:

Not provided

Massachusetts Municipal Association

Expiration Date

Until further notice

Requirements

A master’s degree in business administration, financial management, or a related field is required, or a bachelor’s degree with 15+ years of directly related experience
At least 10 years of progressively responsible financial management experience, including budgeting, analysis, and reporting
A minimum of 7 years in business management roles with oversight of finance, procurement, and operations
Seven years of leadership experience with increasing responsibility
Knowledge of university budget processes, nonprofit accounting, procurement standards, and risk management
Strong communication, organizational, and interpersonal skills, with the ability to build effective relationships across diverse constituencies
Demonstrated ability to balance facilities and financial priorities while leading teams and supporting division goals
Proficiency in relevant business systems, including budget and database software

Job Responsibility

Provides strategic leadership and oversight of fiscal, procurement, administrative, and business services for the Facilities Management Division
Ensures strong financial stewardship, operational continuity, regulatory compliance, and data-informed decision-making aligned with institutional priorities and a commitment to customer service and continuous improvement
Ensures that all Facilities Management fiscal and business processes align with University policies, procedures, and systems to support an efficient, compliant, and service-oriented organization
Leads the development, analysis, and reporting of accurate, timely financial and operational data, supporting capital, operating, deferred maintenance, and utility budgets in collaboration with key campus partners
Oversight of division-wide business and administrative functions, including operational support, equipment and infrastructure management, and procurement processes
Ensures compliance with University and State regulations while driving improvements in policies, processes, and operational effectiveness
Leads business continuity planning, risk management, and policy development, while fostering strong cross-functional relationships and representing Facilities Management across the University
Prepares executive-level reports and insights to support strategic planning and decision-making across the division

Fulltime

Executive Director, Facilities Management

The Executive Director of Facilities Engineering and Maintenance reports to the ...

Location

United States , Charleston

Salary:

Not provided

MUSC Health

Expiration Date

Until further notice

Requirements

Master's degree in Engineering, Architecture, Facilities, Construction Management or Engineering Technology and minimum of 10 years' related work experience, a minimum of 7 years' of which must have been in a supervisory capacity
Will consider candidates without a Master's but must be obtained/completed within 2 years of hire
Broad knowledge of HVAC, mechanical and electrical repair and systems, utilities, and total building systems associated with the healthcare or higher education industry

Job Responsibility

Plan, develop and implement Facilities Operations and Maintenance program requirements ensuring critical mechanical, electrical, and plumbing systems, and all other associated items of equipment operate with the intended reliability, efficiency, and compliance
Establish and direct a comprehensive Facilities Operations and Maintenance program that meets or exceeds all life safety, fire safety, physical environment, and regulatory requirements, while driving a culture of safety, accountability, and continuous improvement
Collaborate with other senior leaders within the Charleston Facility Engineering Division to ensure resources are managed collectively to support all requirements on and off campus
Work closely with the Business Services team ensuring appropriate budgeting is identified and established to effectively support staffing, tools, test equipment, training, and external contracted support
Ensure complete and compliant documentation of all maintenance activity and set standards, processes, and procedures for utilities response, risk mitigation, and communication of outages or repairs
Partner with MUHA Regional Facility Directors, Planning, Design, and Construction peers, and other organizational leaders to ensure that all repairs, maintenance, and construction activities within existing occupancies are conducted in a safe manner according to policies and compliance requirements
Provide leadership and planning for capital infrastructure renewal projects across Charleston RHN facilities exceeding $15M annually
Develop, administer, and monitor department staffing and operational budgets exceeding $63M annually
Ensure continuous regulatory readiness by implementing industry-leading maintenance programs, optimizing planning and scheduling, and maintaining appropriate inventories
Ensure 24/7/365 operational availability of all facilities and a state of preparedness for all buildings and systems related to adverse weather events, natural disasters, and other emergencies

Fulltime

Director, Facilities & Operations

Fidelity Real Estate is seeking a Director, Facilities & Operations to join our ...

Location

United States , Merrimack, NH

Salary:

Not provided

Fidelity Investments

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, facilities management, architecture, engineering or other related area is preferred
Graduate degree in a related field is desirable
10+ years of real estate management experience with increasing responsibility is preferred
Strength in project management, property, asset and facilities management, real estate finance/accounting and leasing
Ability to work through ambiguity to drive solutions
Excel at oral communication and listening skills
Customer service-focused and easily forge strong relationships
Quick-thinking and remain calm during stressful or emergent situations
24x7 on-call coverage
100% of time on-site

Job Responsibility

Oversee all operational aspects of our Merrimack campus and other locations as may be assigned
Drive asset value through critical thinking, effective expense management and infrastructure planning
Focus on associate needs
Collaborate with many groups inside and outside of Fidelity Real Estate
Ensure a safe and productive workspace experience for all Fidelity associates
Maintain best-in-class real estate that reflects the Fidelity brand

Fulltime

Director, Facilities Management

The Regional FM Lead plays a key role in driving FM operations, workplace experi...

Location

China , Hong Kong

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Minimum 10 years of FM management experience working with corporate clients, ideally within workplace, facilities, or real‑estate operations, hospitality industry within Asia Pacific, ideally in a regional capacity
Strong analytical, organizational, and administrative capabilities with proven problem‑solving experience in dynamic environments
Strong background in customer service and experience services
Experience advising senior management and working with compliance, quality management, and workplace systems
Proficient in Microsoft office suite and FM software and analytical systems
Bachelor’s degree in facilities management, business, building, or related discipline (preferred but not required)
Fluent verbal and written English communication skills with strong presentation abilities
Excellent verbal and written communication skills as well as presentation skills
Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
Strong analytical, organization and administration skills, with a drive to utilizing and adopting technology

Job Responsibility

Drive overall standardisation and simplification of regional FM operating and governance framework to ensure simplification and accuracy of work methods, reliability of systems, applying technology solutions
Drive implementation of a property compliance platform, focussed on essential safety compliance requirements, that provides real time status across the portfolio
Work in partnership with the FM country teams to provide data and review services using metrics to understand variances and opportunities to optimize
Drive Client specific initiatives such as technology innovation rollouts, benchmarking, best practices etc.
Champion the standardisation and simplification of workplace operations, governance frameworks, and work methods across APAC.
Provide technology‑enabled ideas and drive solutions to enhance accuracy, efficiency, and reporting capability.
Act as the regional owner for data quality, reporting platforms, and decision‑supporting information.
Lead implementation of property compliance platforms ensuring real‑time visibility of essential safety compliance.
Build and enhance analytics capability within the team (systems, reporting, insights).
Collaborate with client teams to develop a regional procurement strategy that optimizes service value, mitigates risks, and strengthens vendor partnerships.

Fulltime

Director, Facilities Management

JLL seeks an experienced Account Manager to serve as the primary point of contac...

Location

India , Gurgaon

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Minimum 10 + years of experience in commercial real estate services, corporate real estate, or related client services roles with demonstrated account management expertise
Previous experience managing large, complex real estate portfolios exceeding 1 million square feet or multi-site operations strongly preferred
Proven track record of managing P&L responsibility and driving client satisfaction in professional services environment
Advanced knowledge of commercial real estate operations including facility management, lease administration, project management, and space planning
Proficiency with real estate management systems (CAFM/IWMS platforms), financial modeling, and advanced Excel capabilities
Strong understanding of building systems, operations, and maintenance requirements
Exceptional communication and presentation skills with ability to interface effectively with C-suite executives and senior stakeholders
Strong analytical and problem-solving capabilities with attention to detail and accuracy
Demonstrated leadership experience with ability to influence and motivate cross-functional teams
Strategic thinking with ability to translate client business objectives into real estate solutions

Job Responsibility

Client Relationship Management Serve as the single point of accountability for assigned client accounts, building and maintaining strong strategic relationships with C-level executives and senior decision-makers
Develop deep understanding of client business objectives, real estate strategies, and organizational culture to anticipate needs and provide proactive solutions
Conduct regular business reviews, presenting portfolio performance metrics, market insights, and strategic recommendations to drive value creation
Portfolio Operations Management Oversee end-to-end operations across the client's entire real estate portfolio, ensuring consistent service delivery standards and seamless coordination between all JLL service lines including facility management, project management, leasing, and strategic consulting
Implement and monitor operational procedures, quality standards, and performance metrics to maintain excellence in service delivery
Identify operational efficiencies and cost optimization opportunities while maintaining service quality
Team Leadership and Coordination Lead cross-functional account teams comprising facility managers, project managers, leasing professionals, and support staff to ensure unified service delivery
Establish clear communication protocols, performance expectations, and accountability structures across all team members
Facilitate regular team meetings and coordination sessions to maintain alignment on client objectives and operational priorities
Financial and Performance Management Manage account P&L responsibility, including budget oversight, forecasting, and financial performance optimization

What we offer

Competitive base salary with performance-based incentive compensation
comprehensive benefits package including health, dental, and vision coverage
401(k) with company match
professional development opportunities
flexible work arrangements supporting work-life balance

Fulltime

Account Director - Total Facilities Management

Account Director – Total Facilities Management (TFM) Luton We’re looking for ...

Location

United Kingdom , Luton

Salary:

Not provided

14forty

Expiration Date

Until further notice

Requirements

Experience operating at senior account leadership level within Facilities Management
Proven experience managing a cleaning and security contract within a facilities management environment
Experience of working on TFM contracts, with exposure to catering and hard services highly desirable
Strong presence and credibility in senior client-facing environments
A strategic thinker who can balance relationship management with operational performance
Proven ability to lead and develop high-performing teams through clear direction and influence
Commercially driven, with experience managing financial performance and driving efficiencies
Solid understanding of compliance, governance and health & safety within FM
Passionate about service delivery, with a focus on quality, experience and continuous improvement
Relevant qualifications such as IOSH, NEBOSH or IWFM are advantageous

Job Responsibility

Set the strategic direction of the account, ensuring alignment between service delivery, commercial performance and client priorities
Act as the senior FM representative, building strong, long-term relationships with key stakeholders and acting as a trusted advisor
Oversee delivery across all service lines, ensuring consistency, integration and high standards across hard and soft FM
Drive performance across KPIs, embedding a culture of accountability, continuous improvement and service excellence
Provide leadership to operational teams, supporting and challenging to achieve high performance
Maintain oversight of compliance, ensuring all statutory, contractual and HSE requirements are met
Take full ownership of financial performance, including P&L, forecasting and cost management
Lead governance and reporting, ensuring clear visibility of performance, risks and opportunities
Identify and shape opportunities for innovation, service development and added value

Fulltime

Facilities Management Assistant Director

Working as the Facilities Management Assistant Director, you will administer and...

Location

United States , Olney

Salary:

100000.00 - 115000.00 USD / Year

Crothall Healthcare

Expiration Date

Until further notice

Requirements

Bachelor’s degree highly preferred
2-5 years management experience in a hospital setting
CHFM highly preferred
Must have regulatory compliance experience with the Joint Commission
Thorough knowledge of engineering, plant operations methods, techniques, maintenance, applicable codes and regulations
Understands the use of departmental equipment and supplies, principles of management and supervision of staff and operations
Ability to read, comprehend, and transmit complicated detailed written and verbal instructions
Ability to communicate optimally in written format and oral presentations
Proficient in all Microsoft applications
Ability to multi-task, prioritize and maintain organization in a changing environment

Job Responsibility

Reviews and evaluates existing programs, services, policies and procedures
Monitors quality and flow of work to assure timely completion of tasks, computerized programs for preventive and corrective maintenance, construction projects, financial management, and energy controls
Prepares and handles departmental budgets and utilities energy savings program
Leads and ensures regulatory compliance with the Joint Commission, State Health Department, EPA, ADA, and other regulatory agencies
Provides guidance, training, and motivation to staff
Successfully provides effective client rapport to build a mutually advantageous business relationship
Monitors work performance and prepares and/or reviews performance evaluations for assigned personnel

What we offer

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs

Fulltime

Select Country

Operations Director – Facilities Management

Job Description

Job Responsibility

Requirements

Looking for more opportunities?