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Our team focuses on order to cash lifecycle for Microsoft products and services. We manage pre-sales processes through pipeline management, ensuring successful close to secure revenue while optimizing deal management processes in partnership with the field. Operations Deal Managers are trusted advisors to the Sales team, focusing on pipeline management and the de-risking of deals. The team’s goal is to enable world class operational deal management throughout the deal lifecycle to give selling time back to the field, increase deal velocity and quality, offer a best in class customer experience and ensure accurate revenue recognition and compliance.
Job Responsibility:
Serve as a trusted advisor for deal management in assigned markets
Stakeholder management
Develop impactful relationships with Sales, Operations & other business stakeholders
Collaborate with field/ subsidiary sales & licensing stakeholders on pipeline management
Communicate skillfully to align expectations with field/ subsidiary sales & licensing stakeholders
Provide accurate deal and order volume forecasts
Partner with relevant teams to ensure adequate credit capacity
Maintain deep understanding of current business processes, policies and tools
Understanding and applying policies and program knowledge to deal consultancy
Systematically identify and analyze causal links in complex patterns or ambiguous data
Anticipate and action on changing conditions, identify new risks and issues
Requirements:
Bachelor's Degree in Business, Operations, Finance or related field
4+ years work experience in program management, process management, process improvement
Must have verbal & written business proficiency in Japanese and English
Good understanding of licensing models
Good understanding of sales excellence process
Ability to understand data models, trend analysis
Strong focus on tactical action and strategic thinking
Strong prioritization skills and proven problem-solving abilities
Excellent presentation skills and ability to engage senior leaders
Strong work ethic with the ability to multi-task and prioritize
Passion for technology, innovation, and leading change
Process and project management skills and experience