CrawlJobs Logo

Operations Data & Technology Strategy Lead

airbnb.com Logo

Airbnb

Location Icon

Location:
United States

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

129000.00 - 152000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

Reporting directly to the Manager, Trust and Process Improvement, this candidate will drive the global process ideation and process effectiveness strategy.

Job Responsibility:

  • Lead business requirements from Ops and communicate requirements to cross-functional teams, facilitate discussion and influence system design, architecture, and prioritization to get Ops requirements on the respective cross-functional teams’ roadmap
  • Collaborate with Product Management and other cross-functional stakeholders, including Engineering, Data Science, Data Analytics, and Shared Services, to drive alignment on overall business goals and requirements and establish an operating rhythm to optimize product and process improvements while fostering innovation
  • Facilitate identification of areas for inefficiencies/improvement and opportunities for innovation from an operational standpoint as well as market trends and competitive landscape geared towards improving customer experience and optimizing cost
  • Be the Subject Matter Expertise on Technical Tools and Processes for Ops across all Trust domains and stay informed about industry trends, emerging technologies and competitive landscape
  • Be a champion of a data-driven decision making approach and culture to drive continuous performance improvement
  • Lead Tools and Technical system and design changes across all the operational lines
  • Enable the business by connecting the dots between system architecture, implementation, and business workflow enablement
  • Drive cross-functional project teams to ensure initiative goals deliveries are on budget and on schedule and act as a liaison to communicate and plan for any unplanned events across Trust Ops organization
  • Lead, manage and facilitate the delivery, implementation and adoption of initiatives/programs by cross functional teams across internal and partner teams in Trust Operations organization
  • Champion continuous improvement philosophy and drive adoption of Lean and Agile methodology culture in the organization through training, coaching/mentoring, and leading/managing/implementing continuous improvement projects
  • Lead Performance Analysis by establishing Key Performance Indicators (KPIs) for each of the functional domains and effectively leverage data to measure success and identify areas of improvement

Requirements:

  • Master / Bachelor Degree in Engineering, or Science, (Engineering background is preferred)
  • 10 years of experience in front office or back office operations related field with minimum 6 years experience in a process improvement in evaluating, implementing and managing tools and technologies
  • Experience driving continuous process improvement to optimize workflows and reduce operational bottlenecks
  • A strong team player with high Initiative and demonstrated project management skills
  • Strong data-driven analytical abilities and proven performance in operation problem-solving with strong experience in delivering quality assurance processes to maintain high standards of quality in back office operations as well as tools
  • Demonstrated ability to interact and work effectively across functional teams and at multiple levels within the organization
  • Proven organizational and leadership skills to motivate and influence others positively to drive for results
  • Ability to build strong relationships and partner with key stakeholders to build trust and influence at multiple levels within the organization
  • Be able to manage multiple task simultaneously with minimal direction
  • Proactive and autonomous
  • Excellent verbal and written communication skills
  • Experience implementing system designs conforming to multi-year product or technology strategy
  • Experience as solutions architect or equivalent experience driving end to end business enablement
What we offer:
  • bonus
  • equity
  • benefits
  • Employee Travel Credits

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Airbnb - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Operations Data & Technology Strategy Lead

Senior Manager, Technology Operations, Product Strategy - WFS

We are looking for a strong leader to help build and scale our Walmart Fulfillme...
Location
Location
United States of America , Bentonville
Salary
Salary:
90000.00 - 180000.00 USD / Year
walmart.com Logo
Walmart
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.
  • Option 2: 7 years’ experience in project management, program management, program operations, or related area.
  • 2 years’ supervisory experience.
Job Responsibility
Job Responsibility
  • Leads the development and execution of advanced analytics to address unique business and technical problems and support data-driven decision making.
  • Makes strategic recommendations to cross-functional leadership based on analysis results, and influences roadmap prioritization of partner teams.
  • Owns complex projects end-to-end for a business area
  • manages risks associated with implementation.
  • Develops data models (algorithms, approaches) for complex projects within a business area to drive business results and value.
  • Presents findings and recommendations to senior leadership.
  • Coaches team members and provides feedback to enhance skills, knowledge, and work performance.
  • Collaborates with cross-functional teams to drive a highly complex business area or one with high strategic importance to Walmart.
  • Navigates partner team dynamics and works across multiple sites.
  • Has accountability for the performance and results of the team in a highly complex business area or category.
What we offer
What we offer
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates.
  • Additional compensation includes annual or quarterly performance bonuses.
  • Additional compensation for certain positions may also include: Stock.
  • Fulltime
Read More
Arrow Right

Technology and Data Risk Assurance Lead

Technology and Data Risk Assurance Lead is responsible for the assessment of out...
Location
Location
Canada , Mississauga
Salary
Salary:
120800.00 - 170800.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of experience in operational risk management, compliance, audit, or other control related functions in the financial services industry
  • ability to identify, measure, and manage key risks and controls
  • track record leading control related projects and programs
  • ability to see the big picture with high attention to critical details
  • develop and implement strategy and process improvement initiatives
  • comprehensive knowledge of Citi’s businesses and functions and their risk profiles
  • developing new ideas and improving current processes to proactively mitigate risks
  • requires an ability to provide challenge and make recommendation for risk and controls remediation
  • expert knowledge in the development and execution for controls
  • proven experience in control related functions in the financial industry
Job Responsibility
Job Responsibility
  • Responsible for the quality, completeness, and accuracy of the implementation of the control framework, including risk control policy, control standard, issue management policy, lesson learned policy and control inventory
  • lead the assessment of activities and processes as per required policies, standards and procedures to strengthen risk management quality
  • conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
  • review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
  • support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
  • develop and execute monitoring and testing for controls, including control design assessment and design of operational effectiveness for monitoring and testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
  • regularly report on quality control outcomes and control effectiveness to top management and relevant stakeholders.
  • Fulltime
Read More
Arrow Right

Growth Strategy Operations Analyst

Join us at the forefront of AI innovation as a Growth Strategy Operations Analys...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
encord.com Logo
Encord
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional Academic Background - Recent graduate or early-career professional with strong analytical foundation and proven problem-solving abilities
  • Systems Thinker - You see patterns others miss and design elegant solutions to complex operational challenges
  • Technical Aptitude - Quick learner comfortable with technology
  • experience with CRMs, automation platforms, or SQL is a plus but not required
  • Strategic Mindset - Think in terms of leverage and scalability, always questioning how to achieve 10x results rather than incremental improvements
  • Natural Collaborator - Outstanding communication skills to work effectively across Growth, Sales, and Leadership teams
  • Data Fluency - Excited about working with data to uncover insights, whether through Excel, SQL, or new analytical tools
Job Responsibility
Job Responsibility
  • Architect Growth Systems - Design and build automation workflows including lead scoring, routing, and nurturing systems that convert high-value prospects into pipeline opportunities
  • Own Marketing Technology - Take ownership of our martech stack (HubSpot, Clay, enrichment tools) - optimising integrations and ensuring peak performance to support growth targets
  • Drive Strategic Alignment - Partner with VP of Growth and Sales leadership to translate go-to-market strategies into operational excellence, ensuring seamless marketing-sales handoffs
  • Execute Digital Campaigns - Lead campaign execution from setup and automation through to performance tracking and continuous optimisation
  • Generate Data Insights - Analyse lead flow and conversion metrics, transforming data into actionable insights that drive strategic decisions
What we offer
What we offer
  • Competitive salary, commission and equity in a hyper growth business
  • Strong in-person culture: most of our team is in the office 3+ days a week
  • Room to grow into anything you choose to
  • 25 days annual leave a year + public holidays
  • Fulltime
Read More
Arrow Right

Data Domain Lead

We are seeking a highly motivated and experienced Data Domain Lead to manage and...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong expertise in data governance, data quality, and compliance frameworks
  • Experience in cross-functional collaboration with stakeholders across enterprise data teams
  • Proficiency in data management tools, analytics, and reporting systems
  • Ability to drive data execution strategies and support business objectives through data-driven insights
  • Previous leadership / team management experience
  • Excellent communication skills, including the ability to craft effective briefing materials for non-technical audiences
  • Certifications in data management or related areas are an asset
Job Responsibility
Job Responsibility
  • Participate in central Data Execution Working Groups to align data definitions, models, controls, and quality rules across domains
  • Lead a team of data professionals to oversee the consistency of data provisioning and consumption to ensure accuracy and reliability in applications
  • Partner with Domain Owners and Report Owners to ensure alignment with business objectives
  • Produce metrics and performance indicators for the data domain and present to respective governance councils and committees
  • Sets priorities and objectives for all data within the domain, including initiatives to augment data health
  • drive data technology decisions, including investments, builds, and prioritizations, for cross-domain consistency
  • Accountable for compliance with Enterprise data governance policies by maintaining an effectively designed and operating data control environment
  • Accountable for delivering timely, accurate and complete data for the data domain
  • Provide ongoing oversight of data exceptions and collaborate with Data Managers and other Data Leads to manage discrepancies
  • Participate in governance councils to provide reporting on data domains, monitor execution activities, and oversee data concern closures
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Growth Strategy Operations Analyst

Join us at the forefront of AI innovation as a Growth Strategy Operations Analys...
Location
Location
United States , San Francisco
Salary
Salary:
75000.00 - 120000.00 USD / Year
encord.com Logo
Encord
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional Academic Background - Recent graduate or early-career professional with strong analytical foundation and proven problem-solving abilities
  • Systems Thinker - You see patterns others miss and design elegant solutions to complex operational challenges
  • Technical Aptitude - Quick learner comfortable with technology
  • experience with CRMs, automation platforms, or SQL is a plus but not required
  • Strategic Mindset - Think in terms of leverage and scalability, always questioning how to achieve 10x results rather than incremental improvements
  • Natural Collaborator - Outstanding communication skills to work effectively across Growth, Sales, and Leadership teams
  • Data Fluency - Excited about working with data to uncover insights, whether through Excel, SQL, or new analytical tools
Job Responsibility
Job Responsibility
  • Architect Growth Systems - Design and build automation workflows including lead scoring, routing, and nurturing systems that convert high-value prospects into pipeline opportunities
  • Own Marketing Technology - Take ownership of our martech stack (HubSpot, Clay, enrichment tools) - optimising integrations and ensuring peak performance to support growth targets
  • Drive Strategic Alignment - Partner with VP of Growth and Sales leadership to translate go-to-market strategies into operational excellence, ensuring seamless marketing-sales handoffs
  • Execute Digital Campaigns - Lead campaign execution from setup and automation through to performance tracking and continuous optimisation
  • Generate Data Insights - Analyse lead flow and conversion metrics, transforming data into actionable insights that drive strategic decisions
What we offer
What we offer
  • Competitive salary, commission and equity in a hyper growth startup
  • Real opportunities to grow
  • Strong in person culture
  • Flexible PTO to recharge
  • Annual learning and development budget
  • 18 paid vacation days + federal holidays
  • Lots of opportunities for travel (all around the US, to London & Europe)
  • Bi-annual off-sites and monthly socials
  • Health, dental and vision insurance
  • Fulltime
Read More
Arrow Right

Big Data Program Lead

As part of Citi’s broad transformation strategy, Data Engineering group is under...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years relevant experience on building data engineering solutions for large scale Operational and Data Warehouse implementations
  • consistently demonstrates clear and concise written and verbal communication
  • management and prioritization skills
  • 8+ years experience in building enterprise data warehouse systems in finance sector is preferable
  • 8+ years of relevant experience in Application Development for Enterprise
  • must Technical Skills - Java/Scala, Hadoop, Python, Hive, Impala, Kafka and Elastic
  • Apache Iceberg
  • Databases: Oracle
  • Netezza
  • must Core Skills - 10+ years experience in handling Large Teams: IT Projects Design and Development
Job Responsibility
Job Responsibility
  • provides architectural vision, ensuring architecture conforms to enterprise blueprints
  • develops architecture, strategy, planning, and problem solving solutions on an enterprise level
  • interfaces across several channels, acting as a visionary to proactively assist in defining direction for future projects
  • maintains continuous awareness of business, technical, and infrastructure issues and acts as a sounding board or consultant to aid in the development of creative solutions
  • experience with developing metadata driven frameworks for data processing/transformation and built real-time processing solutions
  • hands-on data engineer with core skillset on Big Data stack of technologies including but not limited to, Spark with Scala, Hive, Impala, Kafka, Solace, Iceberg format tables etc.
  • position requires excellent communication skills to drive the change required and ability to translate the vision into technical artifacts
  • identify and apply optimization techniques to improve performance of existing applications
  • provides thought leadership in subjects that are key to the business
  • provides senior-level technical consulting and mentoring during design and development for highly complex and critical data projects
  • Fulltime
Read More
Arrow Right

Svp - Asia Client Tax Operations Lead

We are seeking a highly motivated and forward-thinking Senior manager to lead ou...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A good track record of experience in tax operations, indirect tax compliance, or regulatory reporting in financial services
  • Deep knowledge of APAC VAT/GST frameworks and strong familiarity with global regulations such as EU ViDA, SAF-T, and e-invoicing standard (e.g, Peppol, SDI)
  • Proven track record of managing cross border teams and working with global tax, legal, finance and technology partners
  • Hands on experience with tax audits, remediation programs and process risk management
  • Knowledge about the Double Tax Treaty Agreements, International Taxation, Custody Operations, Relief at source and reclaim
  • Knowledge of US Tax reporting FATCA, US1099 and CRS regulation is a plus
  • Senior to advanced level experience in a related role with appropriate experience in people management preferred
  • Strong multi-tasking, organizational and time management skills with experience in continuously following up with various stakeholders and execution teams
  • Ability to take initiative, self-motivate and consistently demonstrate a results-driven mindset
  • Strong analytical skills with the ability to conduct detailed analyses of complex tax processes
Job Responsibility
Job Responsibility
  • Lead and oversee tax operations for APAC and NAM clusters, ensuring timely and compliant delivery of indirect tax (GST/VAT) reporting and related processes
  • Govern tax operations services provided by shared service centers (CSC), ensuring consistent standards, service quality and strong control frameworks
  • Represent the region in global tax governance forums, driving alignment with enterprise tax strategies
  • Partner with local corporate tax & finance teams to monitor, interpret and operationalize changes in VAT/GST legislations
  • Engage with local tax authorities, manage operational audits, and oversee regulatory submission and inquires
  • Identify, assess, and mitigate operational and tax risks through proactive controls, timely escalations and remediation efforts
  • Collaborate with cross functional stakeholders (Finance, product, tech, legal) to drive digital tax transformation and enhance process efficiency
  • Lead, coach and develop a high performing regional team with a strong service mindset and accountability
  • Support additional regulatory tax reporting such as U.S. Qualified Intermediary, FATCA, and Automatic Exchange of Information (CRS Reporting)
  • Develop business requirements for system-related enhancements and manage the end-to-end implementation of new or amended taxes
  • Fulltime
Read More
Arrow Right

Product Operations Lead

Lead large-scale, high-impact, cross-functional R&D product launches. Champion t...
Location
Location
United States
Salary
Salary:
118000.00 - 185000.00 USD / Year
addepar.com Logo
Addepar
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years product operations, program management, or similar relevant experience
  • 5+ years of successfully implementing and managing SaaS product development programs
  • Solid technical foundation with ability to understand and digest new technical concepts and technologies quickly
  • Experience in practicing Agile, with the ability to adjust effectively based on current needs and team dynamics
  • Strong business process mapping experience
  • ability to quickly diagram “as-is” and “to-be” processes
  • Strong experience with program management tools
  • Strong influencing and negotiating skills at all levels
  • Comfortable adjusting between the need to be tactical vs. strategic
  • Expert in navigating through, and working with ambiguity by bringing structure to large/complex problems
Job Responsibility
Job Responsibility
  • Drive a portfolio of high-priority R&D product launches, including the creation and management of detailed plans and artifacts
  • Lead strategic and tactical weekly cross-functional forums across Product, Engineering, Design, Go-to Market, Risk, Legal, Finance, and other key stakeholders
  • Develop strong partnerships with cross-functional teams to drive progress, facilitate collaboration, and remove obstacles
  • Identify program risks and establish escalation process for facilitating “Return to Green” plan for launches that are off-track
  • Flex technical expertise and emotional intelligence to align discussions to business outcomes
  • influence strategy and trade-off decisions to optimize impact and time-to-market
  • Champion a metrics-driven approach to review Alpha & Best test data to inform subsequent phases of launch
  • Facilitate development of product health metrics and a Business As Usual (BAU) Operating Model as products transition from launch state to BAU/sustaining state
  • Coordinate, design, and implement improvements to the company-wide Product Lifecycle process
  • Map existing R&D business processes, i.e. “as-is” processes, and identify gaps that should be addressed in “to-be” process diagrams
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • reasonable accommodation for individuals with disabilities
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy