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CommerceNext, the community, event series and conference for retail, ecommerce and technology professionals, is hiring an Operations Coordinator to support the planning and execution of its growing portfolio of events. The Operations Coordinator will manage day-to-day event logistics, vendor coordination, and onsite execution across dinners, webinars, retreats, receptions, and flagship events like the annual Growth Show. The ideal candidate is equal parts organizer, problem solver, and relationship-builder—excelling in event logistics, vendor management, and cross-functional coordination while ensuring attendees, sponsors, and partners enjoy a seamless experience. This is a critical role in supporting the Operations Director and scaling the CommerceNext events platform.
Job Responsibility:
Manage logistics for assigned events (dinners, webinars, receptions, retreats, and portions of the Growth Show), ensuring flawless execution on time and within budget
Act as lead point of contact with vendors (venues, AV, catering, shipping, décor, etc.), securing services and troubleshooting issues
Coordinate deadlines, deliverables, and operations timelines across internal teams and external partners
Support execution of the Growth Show’s 1:1 Meeting Program, including sponsor onboarding, scheduling, and onsite logistics
Support the planning and delivery of VIP dinners and events at the Growth Show, including attendee recruitment, logistics, and onsite coordination
Track and reconcile event budgets
provide updates to the Director on spend vs. forecast
Ensure compliance with contracts, safety regulations, and operational policies
Manage onsite event execution, including vendor oversight, attendee flow, signage, and setup/teardown
Collect post-event feedback and prepare reports on logistics performance, lessons learned, and areas for improvement
Requirements:
2–3 years of experience in event operations, logistics, or production (conference/tradeshow experience preferred)
Proven ability to manage multiple events simultaneously in a fast-paced environment
Strong organizational and project management skills with attention to detail
Proficiency in event management software and CRM systems (e.g., MeetMax, Eventbrite, HubSpot, Webinar Platforms)
Vendor management and negotiation experience required
Strong communication and interpersonal skills
confident working with sponsors, partners, and senior executives
Budget management experience is a plus
Willingness to travel and work flexible hours during events