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We are looking for an Operations Coordinator to support day-to-day operational activities for a busy logistics team in Eden Prairie, Minnesota. This contract-to-hire position is ideal for someone who enjoys balancing customer interaction, coordination tasks, and office support while maintaining accuracy and efficiency. The role begins with in-office training and then shifts to a hybrid schedule approximately onsite once per month. Success in this position requires strong organization, clear communication, and the ability to manage changing priorities in a fast-paced environment.
Job Responsibility
Coordinate appointments, schedules, and follow-up activities to keep daily operations organized and on track
Provide responsive customer support by answering inquiries, resolving routine issues, and directing requests to the appropriate teams
Prepare, review, and process invoices, operational records, and related documentation with a high level of accuracy
Support shipping and office administration tasks, ensuring materials, records, and communications are handled efficiently
Apply established procedures and company guidelines when completing operational and administrative work
Maintain data entry and reporting activities in internal systems while monitoring quality and completeness of information
Participate in required training and carry out assigned tasks in alignment with service, compliance, and performance expectations
Prioritize multiple responsibilities effectively while adapting to workload changes and business needs
Requirements
Prior experience in customer service, office coordination, call center support, or a similar operations-focused role
Strong verbal and written communication skills with the ability to interact professionally across teams and with customers
Proficiency with Microsoft Office applications and general comfort working within computer-based systems
Ability to manage time well, stay organized, and handle several tasks at once with attention to detail
Familiarity with standard operating procedures, administrative processes, and routine office functions
Experience with scheduling, invoicing, data entry, or shipping-related support activities is preferred
Ability to complete training successfully and work independently while following company policies and compliance expectations
What we offer
medical, vision, dental, and life and disability insurance