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We are hiring an Operations Coordinator requiring a minimum of one day per week working onsite in Boston with the ability to travel to other New England offices as needed to support operational needs. When not working onsite or traveling, the position may be performed remotely. The Operations Coordinator will take a proactive, technology-first approach to streamlining workflows, improving systems, and enhancing efficiency across all BSC offices while helping maintain safe, organized, and welcoming work environments.
Job Responsibility:
Champion a “tech-first” approach to office and safety operations, identifying opportunities to automate, digitize, and improve processes
Maintain and continuously enhance the firmwide desk sign-out platform
Support ongoing maintenance and improvements to the Company Intranet
Troubleshoot and resolve operational issues with printers, postage machines, and related tools company-wide
Support document formatting, accessibility best practices, and quality control for internal and client-facing materials as needed
Coordinate routine company-wide office cleaning schedules and vendor services, including carpet cleaning
Ensure safety supplies are stocked and well managed across all offices
Manage company safety store sites and track field gear employee stipends
Assist with the firm’s e-waste and sustainability initiatives
Track, order, and distribute safety gear for field staff
Provide technology-enabled administrative support for cross-firm initiatives
Assist with contract documents and project documentation as needed
Order office supplies and help foster an organized, welcoming office environment
Collaborate with colleagues to support office culture and contribute to a positive team environment
Requirements:
Demonstrated ability to quickly learn and adopt new technologies
Proficiency with Microsoft 365 Suite
Experience with project management or ERP systems
Strong organizational skills with proactive communication and follow-through
Experience coordinating vendors, schedules, and office logistics
Ability to identify inefficiencies and implement technology-driven improvements
A service-oriented, solutions-driven approach
Willingness to travel and support multi-office operations
Commitment to contributing positively to workplace culture
Nice to have:
Deltek Vantagepoint experience
Familiarity with document accessibility standards (e.g., accessible PDFs, Word formatting best practices)
Experience supporting contract documents or working in a professional services environment