This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This role sits at the heart of our Out of Hours team. As an Operations Coordinator, you’ll help keep things moving day to day — coordinating couriers, supporting the control team, and making sure collections and deliveries meet customer SLAs. It’s a busy, fast-moving role where priorities can change quickly, and you’ll be trusted to stay organised, communicate clearly, and solve problems as they arise.
Job Responsibility:
Coordinating designated couriers to meet customer SLAs
Supporting drivers and resolving day-to-day queries
Working closely with colleagues across operations and control
Keeping systems updated accurately (e.g. CityTrak / X-Despatch)
Adapting plans and priorities as the day changes
Requirements:
Experience in a busy operational or customer service environment
Confident communicator who can juggle multiple tasks
Organised, accurate and comfortable using systems
Basic Microsoft Office skills
All successful candidates will be required to complete a DBS check
Nice to have:
Experience in logistics or courier operations
What we offer:
25 days’ annual leave plus bank holidays, and a day off for your birthday
Enhanced maternity and paternity leave
Free access to mental health support, including 1:1 therapy
Healthcare and wellbeing benefits
Extra family-friendly days for key life moments, plus death in service cover