Operations Coordinator, Office Angels

Operations Coordinator

Office Angels

Location:
United Kingdom, Weybridge

Category:
Office Administration

Contract Type:
Not provided

Salary:

28000.00 - 30000.00 GBP / Year

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Job Description:

We are seeking an Operations Coordinator to join our clients busy estate agency Sales Team in Weybridge. This is a fantastic opportunity to join a collaborative and supportive environment where your contributions are valued and your professional growth is encouraged.

Job Responsibility:

Deliver outstanding customer service in all interactions
Handle incoming calls promptly and professionally
Maintain the organisation and cleanliness of the office and reception area
Support the Department Head with customer experience initiatives
Help improve customer journey and satisfaction scores
Refer clients to additional services within the wider network
Collaborate with operations teams to support the office and regional departments
Manage property listings, including activity records, title checks, registering instructions, and preparing correspondence
Ensure compliance with best practices, CDD processes, and maintain organised files
Handle accounts, generate accurate sales invoices, and reconcile figures monthly
Prepare reports for meetings, troubleshoot system processes, and monitor monthly performance
Mentor new team members and demonstrate proficiency in internal systems
Support local marketing activities, including creating mailers, brochures, and window cards, and updating listings
Ensure GDPR, HSE, and information security compliance
Manage departmental accounts, monitor reporting, and assist with expense submissions

Requirements:

2+ years' experience in a similar operations, administration, or secretarial role
Proficient in Microsoft Office packages
Excellent standard of English grammar and spelling
Strong attention to detail and ability to remain calm under pressure
A team player who thrives in a collaborative environment

What we offer:

No weekend work
Collaborative and supportive environment
Professional growth encouraged

Additional Information:

Job Posted:
September 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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