Operations Coordinator Jobs

Bonnici Bros

Location:
Malta

Category:
Logistics

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The operations coordinator will be instrumental in organising and managing day-to-day operational activities, ensuring seamless coordination between technical teams, clients, and suppliers. This role encompasses scheduling, inventory control, customer service, and reporting, all contributing to the overall efficiency and success of our department.

Job Responsibility:

Manage service schedules and assign tasks to technicians based on priority and expertise
Coordinate daily work orders and activities between the servicing team and other departments
Ensure timely delivery of services to clients, maintaining high levels of customer satisfaction
Serve as the primary contact for clients regarding service inquiries, complaints, and follow-ups
Maintain clear and professional communication between clients, service teams, and the Team Leader
Ensure all service requests are logged, tracked, and resolved promptly
Order spare parts, tools, and equipment required for servicing
Coordinate with suppliers to order and restock parts as necessary
Track the usage of parts and tools to ensure future availability
Prepare and maintain accurate service records, including job completion details, parts used, and technician hours
Assist in generating customer invoices
Maintain records of client contracts, service agreements, and warranties
Ensure all servicing activities meet quality and safety standards
Identify and suggest process improvements to enhance operational efficiency
Coordinate regular training sessions for the servicing team to keep their skills current
Ensure all operations comply with company policies, industry standards, and safety regulations
Maintain an organized and safe work environment for the technical team

Requirements:

Proven experience in an operations or coordination role, preferably within a technical or service-oriented environment
Strong organizational and multitasking skills with the ability to prioritize tasks effectively
Excellent communication and customer service skills
Proficiency in inventory management and scheduling software
Ability to identify process improvements and implement solutions
Knowledge of industry standards and safety regulations is a plus

What we offer:

Competitive salary and benefits package
A dynamic and collaborative work environment
Opportunities for professional growth and development
A commitment to quality and operational excellence

Additional Information:

Job Posted:
December 06, 2025

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Operations Coordinator