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This is a varied and dynamic position where you'll act as the vital link between customers and field engineers. No two days are the same! You'll be the first point of contact for customers, ensuring smooth communication and efficient scheduling.
Job Responsibility:
Schedule and route plan for field engineers
Act as the first point of contact for customer queries
Support with invoicing and pricing jobs
Check and process engineer timesheets
Manage a reactive workload with ever-changing priorities
Requirements:
Previous experience in a fast-paced administration or coordination role
Strong organisational skills and ability to multitask
Excellent communication skills and a proactive approach
Comfortable working in a reactive environment with shifting priorities
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