Operations Coordinator Job at FARBER (North York)

Operations Coordinator

FARBER

Location:
Canada , North York

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

47000.00 - 53000.00 USD / Year

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Job Description:

One of Canada’s oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 250 employees working across Canada and has helped over 100,000+ Canadians get out of debt. And now, we’re embarking on our next stage of innovation & significant growth. To do that, we hire experienced, enthusiastic, motivated, innovative, and customer-centric team members to play critical roles in helping us reach our ambitious goals. Join us in better serving the growing number of Canadians who are in need of help.

Job Responsibility:

Perform assigned workflows including scheduling, queue monitoring, data validation, and document preparation
Follow SOPs consistently and escalate deviations promptly
Prepare and distribute individual and shared communications
Maintain SharePoint content, folders, and structure
Process commissioner appointment packages across Canada
Create and distribute monthly newsletters
Support frontline teams with operational updates and confirmations
Coordinate internal communication related to assigned tasks
Maintain trackers, logs, and workflow documentation
Suggest updates to SOPs or processes when gaps are identified
Support onboarding/offboarding workflows for government accounts, schedules, lists, internal sites and applications
Assist with S-Drive custom forms, updates, and organization
Ensure full coverage when team members are away, including preparing structured handover notes
Raise process improvements proactively
Demonstrate autonomy within assigned areas
Maintain current knowledge of workflows, tools, and processes
Identify and escalate risks or improvement opportunities
Own accuracy, timeliness, and end-to-end quality of deliverables

Requirements:

1–3 years in operations, administration, or support roles
High attention to detail and reliability
Ability to manage multiple tasks
Strong communication and organizational capability
Proficient with Microsoft 365 Applications

Nice to have:

Interest in analytical or improvement paths
Familiarity with workflow tools or CRM platforms
Experience in SharePoint online site administration

What we offer:

Flexible work arrangements
Generous vacation- wellness days and birthday off
Extended health and dental coverage, plus virtual doctor services
Employee Assistance Program and mental health resources
Company-matching retirement savings plan
Financial support for professional development
Annual company events
Exclusive access to perks and discounts

Additional Information:

Job Posted:
May 09, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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