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Operations Coordinator

Home Made

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Location:
United Kingdom, London

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Category:
Sales

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Contract Type:
Not provided

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Salary:

26000.00 - 28000.00 GBP / Year

Job Description:

Join our Sales Operations team - a great first step into the world of Property Technology and Operations! This role provides an exciting opportunity to collaborate with our Sales team to streamline and enhance the operations supporting our Sales Associates (responsible for property viewings), manage landlord appointments, and ensure top-tier customer service for our renters. With a mix of CRM management, project coordination, and process improvement, it’s a great role to develop operational skills.

Job Responsibility:

  • Customer Service and Fostering Relationships: Build strong connections with landlords and tenants to ensure scheduled viewings are executed flawlessly
  • Viewings Optimisation: Coordinate and arrange travel plans for Sales Associates whilst seeking opportunities to enhance the number of property viewings conducted by the Sales Team
  • Customer Communication: Keep customers always informed with the latest and most relevant information regarding their appointments
  • Data Accuracy: Perform regular audits to ensure that the system maintains accurate property details and access provider information
  • Collaboration: work with the team to optimise and deliver successful viewings to renters

Requirements:

  • Exceptional written and spoken verbal communication skills
  • Enjoy working as part of a team and thrive in a mutually supportive working culture
  • Excellent organisation skills with the ability to prioritise workload
  • Exceptional attention to detail
  • Great decision-making and problem-solving skills
What we offer:
  • Annual Leave: 24 days leave + your birthday off
  • Modern, state of the art offices
  • Employee Perks: discounts for stores, cinema etc
  • Yearly Half Day Charity Day
  • Office Social Events (Summer and Winter Parties)
  • Culture Club: ad hoc events for notable dates (St. Patricks day, Diwali, Movember), Mental Health Champions, CSR opportunities
  • On site Gym access, showers (towels & shower gel), and indoor bike storage
  • Weekly Friday 5pm Happy Hour in the office
  • Opportunities to upskill in your career through our Learning and Development Programme

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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