Operations Coordinator

• Coordinate day-to-day office and operational support activities to help keep business functions running efficiently
• Respond to customer and internal inquiries professionally through phone, email, and in-person communication
• Enter, review, and maintain operational records, invoices, and other documentation with a high level of accuracy
• Schedule appointments and organize calendars, service timing, and related administrative logistics
• Process payments and assist with billing activities while resolving discrepancies in a timely manner
• Support shipping, transportation, and other logistics-related tasks by following established procedures
• Use Microsoft Office and Oracle systems to track information, prepare reports, and manage routine workflows
• Prioritize assignments effectively and provide additional coverage during occasional evening or weekend overtime as needed

• Previous experience in office administration, operations support, customer service, or a related function
• Strong verbal and written communication skills with the ability to interact effectively across teams
• Proficiency in data entry and confidence working with Microsoft Office applications
• Experience handling scheduling, invoicing, payment processing, or similar administrative tasks
• Ability to follow standard operating procedures and company policies with consistency
• Strong time management skills and the ability to organize competing priorities independently
• Familiarity with call center support, logistics coordination, shipping activities, or transportation services is preferred

Familiarity with call center support, logistics coordination, shipping activities, or transportation services

• medical, vision, dental, and life and disability insurance
• eligibility to enroll in our company 401(k) plan