Operations Coordinator Job at Move Language Ahead (Remote)

Operations Coordinator

Move Language Ahead

Location:
United Kingdom , Remote

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course.

Job Responsibility:

Assist with the recruitment, selection and onboarding of Uk & Ireland Operations personnel
Support the creation and updating of Job Descriptions for all UK operational roles
Support the posting and distribution of job advertisements
Maintain accurate up to date applicant records
Oversee seasonal operations
Manage vendor relationships
Provide support for operational programmes, including transport and logistics
Manage bookings, organize timetables, coordinate attractions and transport
Handle administrative and clerical tasks
Represent MLA values
Act as a liaison between UK Operations and other departments
Review itineraries and become knowledgeable with all aspects of the programmes
Plan and organise activities and excursions
Use the MLA software effectively
Work with Head Office to ensure centre operations and programmes are properly planned and delivered
Attend meetings with the Operational team and Head Office
Assist with the contracting, booking confirmations, payment of excursions and transport services
Act as a liaison between the UK Operations team and other departments within the company
Manage the full recruitment cycle from initial enquiry to confirmed enrolment
Qualify leads, provide accurate programme information, and guide applicants through the application process
Ensure applications are completed accurately and in line with MLA policies and timelines
Verify documentation and ensure compliance with visa, safeguarding, and programme requirements
Complete all required pre-employment training
Read and understand MLA policies sent during the recruitment process
Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA
Request guidance on and actively seek professional development to improve your skills
Promoting the welfare of students and adhere to, and comply with the MLA Safeguarding Policy
Provide safety and welfare assistance to students
Be vigilant for possible welfare problems of students
Report any issues which may be affecting students’ safety, wellbeing and performance
Be aware of relevant fire, health and safety issues around the MLA centre
To actively support MLA in its mission to provide quality learning
To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them
To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner
To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible
Develop a good rapport with the students and Group Leaders and avoid absences as much as possible

Requirements:

Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you’re based outside the UK, also a Criminal Record Check form your country of residence
Proven suitability to work with students under 18: at least 2 references
Be proficient in the use of IT
Bachelor’s degree in Business, Operations, Education, International Relations, or a related field
Experience in operations, programme coordination, education services, or international programmes
Experience working with students, host institutions, or international partners
Prior experience overseeing a strict operating budget
Proven ability to coordinate multiple programmes or projects simultaneously
Strong planning, scheduling, and logistics management skills
Experience managing databases, documentation, and reporting
High attention to detail and ability to meet tight deadlines, especially during peak programme periods
Ability to establish excellent relationships with our clients and service providers
Team player
Excellent communication skills (verbal, written and interpersonal)
Ability to work both independently and as part of a team
Excellent organisational and interpersonal skills
Ability to work long hours in a high-pressure environment
Flexibility and adaptability
Ability to multi-task
Proficiency in Microsoft Office / Google Workspace (Excel, Word, Sheets, Docs)
Ability to be pleasant, polite, and cooperative

Additional Information:

Job Posted:
March 20, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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