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The Operations Coordinator for Housing is responsible for assisting and managing the business, occupancy, and facility operations of University Housing. This position will also act as a department liaison with other offices providing services to students.
Job Responsibility
Supervise, train, evaluate, and manage payroll for undergraduate Desk Assistants
Oversee front desk operations to ensure excellent customer service to students and parents
Process student housing charges, billing, and occupancy changes impacting student accounts
Coordinate housing correspondence, including contracts, applications, room assignments, and changes
Manage break housing approvals, relocations, communications, and billing
Oversee all summer housing processes and assignments for summer school, camps, and conferences
Develop and implement efficient front desk and operational processes to enhance service delivery
Coordinate facility reporting, room inspections, and turnovers to ensure move-in ready spaces
Manage the key system, central office operations, storage, purchasing, and inventory processes
Provide exceptional customer service and serve as liaison with campus partners on student housing needs and accommodations