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The operations Coordinator is responsible for managing and executing end-to-end logistics operations for import and export shipments, including time-sensitive event cargo. This role ensures operational milestones are met, shipments are delivered successfully, and all files are completed, invoiced, and closed in accordance with DHL Global Forwarding standards.
Job Responsibility
Coordinate daily import and export operations across air, ocean, and road freight
Manage end-to-end shipment processes from origin to destination
Book cargo capacity with airlines and other carriers
Support handling of general cargo and specialized event shipments
Ensure shipment files are completed and closed post-delivery
Update milestones in CargoWise or relevant systems
Manage cost accruals and vendor entries for invoicing
Maintain compliance with internal policies and regulations
Work with internal teams and external partners
Collaborate cross-functionally to execute logistics operations
Support team coordination to meet deadlines
Monitor operations and identify potential delays
Escalate issues with recommended solutions
Drive efficiency and cost improvements
Support logistics planning and execution for events
Provide on-site or remote operational support
Travel domestically as required
Requirements
Bachelor’s degree in Logistics, Supply Chain, Business, or related field preferred
Experienced in import/export operations with an emphasis on Air freight
Knowledge of ocean and multimodal transport processes
Experience with CargoWise or similar systems preferred
Dangerous Goods experience preferred
Strong carrier coordination experience
Strong organizational and time management skills
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving and attention to detail
Effective communication and teamwork skills
Ability to perform under pressure during peak periods
Nice to have
Experience with CargoWise or similar systems preferred
Dangerous Goods experience preferred
What we offer
Competitive base salary plus role dependent performance-based incentives
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions
Vision: Optional coverage for exams, frames, and contacts
Dental: Optional coverage for preventive, basic, and major services
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days