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Operations Controller

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Groupe Kering

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Location:
Canada , Toronto

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Category:
Sales

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Contract Type:
Not provided

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Salary:

21.00 - 24.00 CAD / Hour
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Job Description:

As a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory. You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues. You will serve as a “Gucci Ambassador” by promoting the Gucci Values and Amplifiers. Passion for the brand is conveyed through creating a branded, luxury client experience.

Job Responsibility:

  • Execute shipping and receiving process, reporting any issues to Store Director or Operations Manager and taking the necessary steps to resolve
  • Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages
  • Assist Store Director or Operations Manager with identifying problems in operations process and resolve them in quickly and timely manner
  • Maintain clear and accurate operations documents/procedures for reference purposes
  • Submit all 8300 and tax-exempt forms as received
  • Communicate all discrepancies/issues immediately to management
  • Process repairs and damages on a timely basis according to company guidelines
  • Assists with physical maintenance of the boutique
  • Place orders as needed for all supplies for the office and store
  • Ensure compliance with company standards, procedures, and security guidelines
  • Ensure an accurate and organized store inventory at all times
  • Oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager

Requirements:

  • Bachelor’s Degree preferred
  • Experience with technology to utilize internal retail systems and shipping software programs
  • Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes
  • 1 year of administrative or stock experience
  • preferably in a luxury environment
  • Strong attention to detail and ability to multitask
  • Familiar in Microsoft Word and Outlook
  • Flexibility to work a retail schedule, which will include evenings, weekends, and holidays
  • Proper work authorization to work in Canada

Additional Information:

Job Posted:
January 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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