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Operations Chef

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Cottons Hotel & Spa

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Location:
United Kingdom , Blackburn

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

55000.00 GBP / Year
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Job Description:

We're looking for an Operations Chef to oversee, support, lead and coordinate kitchen performance across multiple Thwaites sites, ensuring all food is consistently prepared and presented to the highest standards. In this role you will lead from the front, in service, by providing practical support and coaching to kitchen teams, maintaining full compliance with company procedures while driving performance to exceed guest expectations and key business KPIs.

Job Responsibility:

  • Supporting Head Chefs and kitchen leaders in running effective services, building confidence and capability through example and coaching
  • Translating the Thwaites food strategy into clear, practical expectations for kitchens across the estate
  • Supporting the implementation of menu changes, rollouts and seasonal updates
  • Monitoring and helping to create regular specials
  • Working with Head of Food and the People Team ensure succession and development plans are in place
  • Ensuring dishes are delivered to agreed specifications
  • Taking an active role in supporting all kitchens to meet the highest standards of food safety, hygiene and allergen management
  • Coaching teams to complete all due diligence, weekly stock audits, GP returns and compliance records accurately and on time
  • Supporting sites in preparation for EHO and internal safety audits
  • Supporting the identification and recruitment of strong kitchen talent
  • Supporting Head Chefs and General Managers in delivering budgeted GP and managing food margins
  • Working with the Head of Food and Procurement to support the relationship with key suppliers
  • Support kitchens in maintaining stable, repeatable processes
  • Be a champion of Team Culture & Engagement
  • Bring Innovation to Menu Execution & Quality

Requirements:

  • Proven leadership skills with the ability to motivate and engage teams across multiple sites
  • A passionate ‘foodie’, driven by delivering fantastic food
  • Able to demonstrate first class customer care when dealing with both internal and external customers
  • Excellent attention to detail
  • Excellent organisation skills, gained in fast-paced, high-volume environments
  • Flexible, adaptable and comfortable with ambiguity
  • A hands-on, solution-oriented individual
  • Worked at Head Chef, Executive Chef Multi-Site Chef or Operations Chef level in a similar multi-site environment for at least 5 years
  • Strong technical ability across all aspects of food and culinary skills, with extensive product knowledge
  • Experience of working to refined standards (2–3 rosette or equivalent desirable)
  • Experience with volume businesses, able to balance quality and throughput
  • Business acumen regarding stocks, GP, labour, and sales
  • Able to work within a framework, structure and process while still bringing creativity and initiative
  • Food Safety Level 3 (Level 4 desirable or willingness to undertake qualification)
  • Comfortable travelling extensively across the estate and being away from home 3–4 nights per week

Nice to have:

  • Experience of working to refined standards (2–3 rosette or equivalent desirable)
  • Food Safety Level 4
What we offer:
  • Competitive salary package
  • Company Car (or cash alternative)
  • 33 days annual leave
  • Discounted accommodation, food and drink in our beautiful properties across the country
  • Pension & Life assurance
  • Long service awards, including free meals and free stays with your friends or family
  • Stream - the ability to access up to 40% of your wages as you earn them each week
  • Health cash plan and Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Bespoke training and development programmes accessible to all
  • An engaging & supportive work environment

Additional Information:

Job Posted:
January 10, 2026

Expiration:
February 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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