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Operations & Automation Manager

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Fever

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Location:
Spain , Madrid

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

We are looking for an Operations & Automation Manager to lead the transformation of our Event Operations through process optimization, tooling, and AI-driven solutions. This is a hands-on role for someone who can design, build, and implement systems that make operations more scalable, efficient, and intelligent. Your work will directly impact how hundreds of events are operated — by making processes clearer, smarter, and more data-driven. This is not a coordination role. You are expected to analyze, build, and implement solutions end-to-end.

Job Responsibility:

  • Redesign operational workflows to improve efficiency and scalability
  • Identify bottlenecks and implement structured, long-term solutions
  • Lead digital transformation initiatives across Event Operations
  • Design and build internal tools, automations, and workflows
  • Automate repetitive tasks across operations (reporting, coordination, execution)
  • Improve and connect existing systems to create seamless operational flows
  • Build and maintain dashboards to track key operational metrics
  • Extract and analyze data to identify improvement opportunities
  • Ensure data is accessible and actionable for operations teams
  • Identify use cases where AI can improve operational efficiency
  • Implement AI-driven solutions (e.g. automation, forecasting, support tools, process optimization)
  • Stay up to date with new AI capabilities and proactively apply them to operations
  • Lead and develop a small team focused on process and tools
  • Ensure high-quality execution and technical rigor
  • Act as a player-coach: both managing and building
  • Work with Product, Tech, and Operations teams to align systems and workflows
  • Translate operational needs into technical solutions

Requirements:

  • 5+ years in operations, process improvement, automation, or similar roles
  • Experience leading process transformation or digital transformation initiatives
  • Background in fast-paced environments (startups, consulting, tech, operations-heavy companies)
  • Strong analytical skills with experience in SQL and data analysis
  • Experience building dashboards (Looker, Tableau, Power BI, etc.)
  • Experience with automation tools (e.g. Zapier, Make, scripting, internal tooling)
  • Familiarity with AI tools and applications (LLMs, automation, AI workflows)
  • Builder mentality: you create solutions, not just define them
  • Hands-on executor: you are comfortable implementing what you design
  • Systems thinker: you connect processes, tools, and data
  • Impact-driven: you focus on solutions that scale
  • Curious and proactive: you actively explore new technologies (especially AI)
  • Fluent English required

Nice to have:

  • Basic programming skills (Python or similar)
  • Experience in introducing IA in operational environments
What we offer:
  • Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
  • 40% discount on all Fever events and experiences
  • Work in a location in the heart of Madrid, with possible travel across our markets
  • Home office friendly
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people to work with
  • Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
  • Gympass
  • English Lessons
  • We have free food, drink and fruit at the office
  • Possibility to receive in advance part of your salary by Payflow

Additional Information:

Job Posted:
March 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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