Operations & Automation Manager Job at Fever (Madrid)

AI Operations & Automation Manager

Storyblok is scaling rapidly. As AI Operations & Automation Manager, you will ow...

Location

Poland; Romania; Brazil

Salary:

Not provided

Storyblok

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Systems, Computer Science, Accounting, Finance, Business Informatics, or a related field required
Master’s degree preferred
Professional accounting qualification (ACCA, CPA, CIMA) and/or NetSuite credentials (SuiteFoundation, Administrator) are a plus
Minimum 6+ years in finance or HR/people operations, or workflow automation in operations/backoffice departments in fast-paced companies, ideally within a SaaS or technology‑driven environment
Claude Code proficiency is required
Familiar with SuiteScript/workflow configuration or Javascript
SQL/Python would be a plus
Familiar with Google Sheets/Excel modelling and the ability to replace those
Familiarity with good coding practices, e.g. version control, structured error handling, workflow testing, release notes, and excellent command of Git
Solid understanding of APIs, webhooks, and JSON-based integrations

Job Responsibility

Own the optimisation of the Operations (finance and people teams) application stack
Assume end‑to‑end ownership of the finance-specific tech stack
Optimise existing Operations processes and elevate them to best-in-class standards
Champion automation and process optimization with the help of AI and other leading tools
Boost data quality and integrity as well as maximise output of the existing resources
Partner with Operations as well as Sales, Product, Data, and Revenue Operations
Guide system changes, shape development roadmaps, and safeguard data integrity company‑wide
Keep our infrastructure running smoothly, unlock faster, cleaner insights for every team, and enable you to step in hands‑on wherever your skills add the most significant value
Process Automation & AI Implementation
AI Tool Optimization

What we offer

Monthly remote work stipend (home internet costs, electricity)
Home office equipment package right at the start (laptop, keyboard, monitor…)
Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
Personal development fund for courses, books, conferences, and material
VSOP (Virtual Stock Option Plan)
The annual international team-building trip, quarterly and monthly online get-togethers
Fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
An international team that loves to have fun at work and works hard together to accomplish shared goals

Fulltime

Senior Customer Success Manager – Operations & Automation

We believe the best Customer Success teams automate everything that doesn’t requ...

Location

Germany , Hamburg

Salary:

Not provided

Wunder Mobility

Expiration Date

Until further notice

Requirements

5+ years of experience in Customer Success, Account Management, or Consulting in B2B SaaS
Instinctively look for process improvements and automation opportunities
Proven track record in managing enterprise accounts and driving measurable business outcomes
Hands-on experience with CS and support tooling (e.g., HubSpot, Zendesk)
Familiarity with AI and automation tools
Strong understanding of SaaS metrics and customer lifecycle management
Excellent communication, presentation, and stakeholder management skills
Minimum C1 German language skills and strong business English
Comfortable operating in ambiguity and a high-ownership approach to work

Job Responsibility

Own a portfolio of enterprise and growth accounts, leading onboarding, adoption, renewals, and expansion
Redesign how Customer Success operates, identifying manual workflows and replacing them with scalable systems and automation
Build and optimize the CS tech stack (CRM, support tooling, product analytics) and ensure reliable data flows across systems
Implement automation across the customer lifecycle — onboarding, health monitoring, support triage, and renewal signals
Lead strategic customer conversations, including QBRs and executive workshops focused on measurable business outcomes
Turn customer insights into product impact, influencing roadmap priorities and improving the platform

What we offer

Work closely with founders and senior leadership in a high-trust environment with fast decision cycles
Real ownership: shape how Customer Success operates at scale
Exposure to global operators running large real-world mobility systems
Hybrid/remote flexibility
25 vacation days + workation options
Competitive compensation

Fulltime

Automation Operations Manager

The Automation Operations Manager is responsible for planning, managing, and rev...

Location

United States , Anaheim

Salary:

70000.00 - 90000.00 USD / Year

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Typically requires a bachelor's degree and ten (10) or more years of related experience or an equivalent combination.
Strong verbal and written communication skills.
Ability to manage, motivate and handle multitude of priorities daily.
Knowledge of raw materials, production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods required.
Ability to adapt to allow for changing business needs in a global environment.
Must be a proven leader, able to motivate a large diverse group of people and build a team that functions and excels together.
Effective communication, coaching, and team building skills.

Job Responsibility

Develops and implements production schedules to ensure the effective use of labor, tools, and equipment operation.
Provides coaching and feedback to employees.
Responsible for the installation, diagnostics, repair and support for products that are installed and operating at customer's location.
Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
Maintains a positive rapport with vendors, group personnel, and Motion personnel.
Ensures that processes and environmental conditions comply with local and national regulatory agencies, and the organization's safety standards.
Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency.
Ensures all daily shipments are managed effectively and any shortfalls are resolved as quickly as possible.
Performs other duties as assigned.
Responsible for day to day activities of directing, controlling, and coordinating all phases of the automation location operations including warehouse, facilities, and manufacturing.

What we offer

options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Fulltime

Cx automation & operations manager

As a CX Automation & Operations Manager, you will support a partner building hig...

Location

Honduras , San Pedro Sula or Tegucigalpa

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

Proven experience leading operations in a complex, data-driven BPO or tech-adjacent environment
Proven experience leading teams in a call center or BPO environment, specifically in customer support operations (omnichannel)
A strong grasp of cross-functional collaboration
You have a sharp analytical mindset and are comfortable digging into dashboards, identifying performance trends, and making data-driven decisions
Excellent communication skills in both English and Spanish
Experience managing hybrid or distributed teams across multiple regions and time zones
Strong project management skills: you meet deadlines and keep others on track

Job Responsibility

Oversee day-to-day operations and performance for assigned partners within the partner, ensuring consistent delivery and impact
Collaborate closely with cross-functional teams, including Operations, Quality, Optimization, and AI Development, to drive alignment and smooth execution
Monitor key performance metrics (e.g., QA scores, CSAT, AHT, TAT, throughput, and issue recurrence) and create clear, actionable coaching plans to improve results
Build and maintain strong operational rhythms that align partner deadlines with internal capacity and resource planning
Serve as the go-to escalation point for time-sensitive or high-risk partner issues, approaching every challenge with a resolution-first mindset
Lead strategic updates with internal stakeholders and confidently represent the partner in leadership meetings with clarity and ownership
Champion continuous improvement, from refining SOPs to leading innovation pilots in the Augmented AI space
Ensure all initiatives are aligned with the partner-level OKRs and Crescendo’s broader operational standards

What we offer

Be part of a people-first, values-driven organization
Work with innovative global partners and diverse teams
Hybrid working arrangements
Competitive base salary
Comprehensive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
Access to free posture-based fitness workouts from home
Training and professional development opportunities

Fulltime

B2B Marketing Manager I, Automation & Operations

We’re looking for a B2B Marketing Operations Manager to support B2B Uber AI Solu...

Location

United States , New York; San Francisco

Salary:

132000.00 - 147000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

4+ years of marketing operations and/or marketing campaigns experience
Advanced Salesforce.com and Marketo (or equivalent) proficiency
Strong Excel skills including vlookups and pivot tables
Solid experience designing and building automated marketing campaigns, including nurture and other outbound programs
Experience developing business requirements documents (BRDs) and process flow diagrams (i.e. LucidChart)
Ability to create training materials and tools to support knowledge sharing and internal education/training efforts
Ability to think systematically and ask the questions that nobody else has
Solid business sense balanced with technical aptitude
Strong communication and presentation skills
Comfortable working in a diverse, lean and fast moving high-performance environment

Job Responsibility

Manage our marketing automation vendor to ensure campaigns are launched accurately and on time
Implement marketing automation tool and Martech roadmap
Assist cross functional marketing teams in building and managing industry marketing programs and campaigns
Automate and improve data integrity and data management initiatives, including segmentation implementation and analysis, list management, and lead processes in Salesforce.com
Participate in end-to-end management of operations for lead lifecycle campaigns including target identification, building, testing, and post-campaign reporting
Monitor and consistently improve lead source tracking, lead scoring and lead flow
Collaborate with demand gen marketers to develop scalable program templates/frameworks and implement within Marketo
Provide ad hoc reporting and analysis through B2B systems including Salesforce and Marketo

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

AI Operations Manager - Business Operations

We are looking for an AI Operations Manager to join our growing Business Operati...

Location

United Kingdom , London

Salary:

Not provided

Blis

Expiration Date

Until further notice

Requirements

5+ years in Business Operations, Strategy & Operations, RevOps, Internal Tools, or a similar cross-functional role - with a clear track record of shipping solutions, not just diagnosing
Comfortable building real things with modern AI tooling - Claude, Cursor, Zapier, n8n, Make, Retool, light scripting. You don't need to be a software engineer, but you do need to drive towards shipping solutions
Strong process thinking. You can sit with a team, draw the workflow on a whiteboard, and find the bottleneck quickly
Strong commercial instincts. You prioritise by impact and effort, not by what is interesting to build
Cross-functional credibility - equally comfortable with a finance lead, a sales director, a client services manager and an engineer
Highly analytical with the ability to define success metrics, interpret performance data and make pragmatic trade-offs
Excellent written communicator. Your briefs, specs and updates are clear and concise
Comfortable with ambiguity and self-directed. You can take a fuzzy problem, scope it, and run

Job Responsibility

Own the automation and optimisation roadmap across Blis end-to-end: discovery, prioritisation, and delivery
In partnership with the wider Business Operations team
map workflows across all operational teams, identify bottlenecks, and co-design solutions that teams actually adopt
Prototype and ship internal tools, scripts and automations using modern AI tooling (Claude, Cursor, n8n, Zapier, Make, Retool and similar) - biased to shipping useful work in weeks, not quarters
Partner with Product & Engineering: know when to build it yourself and when to hand off, and bring rigorous specs (problem, users, requirements, success criteria) when handing over
Run a lightweight intake and prioritisation process for inbound AI and automation requests
maintain a transparent, well-sized backlog
Define and track outcome metrics for every initiative - hours saved, errors avoided, throughput, revenue or margin impact
Drive AI enablement across Blis through practical playbooks, office hours and an internal champions network, lifting the floor on day-to-day AI usage
Set sensible guardrails with Legal, Security and IT around data handling, tool selection and responsible-use standards so we move quickly without creating risk

Fulltime

Project manager business operations manager

We are hiring a marketing consultant for our client who is dedicated to deliveri...

Location

India

Salary:

Not provided

Marrina Decisions

Expiration Date

Until further notice

Requirements

Minimum of 5 years in project management with a strong focus on Google Sheets for project tracking and deadline management
Strong grasp of marketing principles, with experience working on the creative side or with creative teams
Proven ability to manage multiple projects and meet deadlines in a fast-paced, evolving environment
Exceptional skills in coordinating teams, providing clear project updates, and maintaining organized project documentation
Bachelor’s degree Computer Science and knowledge in Marketing, Business, or a related field
Proven experience in performance marketing, particularly with Google and Facebook platforms
Strong analytical skills and the ability to interpret data to drive decisions
Excellent communication and teamwork skills
Ability to work independently and manage multiple projects simultaneously
Proficiency in using digital marketing tools such as Google Analytics, Google Ads, and Facebook Ads Manager

Job Responsibility

Use Google Sheets to manage project timelines, deliverables, and deadlines, ensuring real-time visibility for all stakeholders
Implement structured project tracking in Google Sheets, including automation for status updates and deadline reminders
Maintain detailed project roadmaps, resource allocation, and timelines to align all initiatives with marketing goals
Identify potential project delays and proactively address bottlenecks to meet deadlines
Serve as the communication hub for project timelines, deliverables, and objectives, facilitating effective coordination across marketing, creative, and production teams
Organize and lead project kickoff meetings, milestone check-ins, and post-project evaluations to ensure alignment and successful outcomes
Provide timely updates on project progress to leadership and key stakeholders, highlighting successes and any areas needing attention
Support the marketing team by managing HubSpot for email marketing, reporting, and CRM functions, ensuring optimal campaign performance
Collaborate with creative teams to align on project vision and deliverables, ensuring that the technical and creative aspects work seamlessly together
Oversee the creation and implementation of project workflows that blend creative and technical elements, ensuring high standards in both areas

Fulltime

Project Manager Business Operations Manager

We are hiring a marketing consultant for our client who is dedicated to deliveri...

Location

India

Salary:

Not provided

Marrina Decisions

Expiration Date

Until further notice

Requirements

Minimum of 5 years in project management with a strong focus on Google Sheets for project tracking and deadline management
Strong grasp of marketing principles, with experience working on the creative side or with creative teams
Proven ability to manage multiple projects and meet deadlines in a fast-paced, evolving environment
Exceptional skills in coordinating teams, providing clear project updates, and maintaining organized project documentation
Bachelor’s degree Computer Science and knowledge in Marketing, Business, or a related field
Proven experience in performance marketing, particularly with Google and Facebook platforms
Strong analytical skills and the ability to interpret data to drive decisions
Excellent communication and teamwork skills
Ability to work independently and manage multiple projects simultaneously
Proficiency in using digital marketing tools such as Google Analytics, Google Ads, and Facebook Ads Manager

Job Responsibility

Use Google Sheets to manage project timelines, deliverables, and deadlines, ensuring real-time visibility for all stakeholders
Implement structured project tracking in Google Sheets, including automation for status updates and deadline reminders
Maintain detailed project roadmaps, resource allocation, and timelines to align all initiatives with marketing goals
Identify potential project delays and proactively address bottlenecks to meet deadlines
Serve as the communication hub for project timelines, deliverables, and objectives, facilitating effective coordination across marketing, creative, and production teams
Organize and lead project kickoff meetings, milestone check-ins, and post-project evaluations to ensure alignment and successful outcomes
Provide timely updates on project progress to leadership and key stakeholders, highlighting successes and any areas needing attention
Support the marketing team by managing HubSpot for email marketing, reporting, and CRM functions, ensuring optimal campaign performance
Collaborate with creative teams to align on project vision and deliverables, ensuring that the technical and creative aspects work seamlessly together
Oversee the creation and implementation of project workflows that blend creative and technical elements, ensuring high standards in both areas

Fulltime

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Operations & Automation Manager

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