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Profound is on a mission to help companies understand and control their AI presence. As our Operations Associate, you will be at the heart of everything that keeps Profound running, helping the team move faster, stay organized, and scale smoothly as we grow. This is a true generalist role for someone who loves variety, thrives on solving problems, and wants to see how every part of a fast-growing startup works, from people to finance to office operations.
Job Responsibility:
Keep the company running day to day by managing logistics, tracking expenses, scheduling, and keeping things organized
Support hiring and onboarding by coordinating with recruiters, scheduling interviews, and helping new hires get up to speed
Assist with operations projects across the company, including investor updates, vendor management, and new office setup
Partner with leadership to improve internal processes and build systems that scale
Coordinate with accountants and vendors to ensure bills are paid and records are accurate
Help plan company events, offsites, and track employee milestones
Take on special projects as needed, from managing supplies to supporting strategic initiatives
Act as a low-ego problem solver where no job is too big or too small, whether drafting a board update, fixing Wi-Fi, managing the pantry, or celebrating a team win
Requirements:
1 to 3 years of experience in operations, investment banking, consulting, or a similarly fast-paced environment
Exceptionally organized, detail-oriented, and reliable
Strong communicator who keeps things moving and people aligned
Comfortable juggling multiple projects and priorities
Low ego and high ownership, taking pride in doing whatever needs to get done
Thrive in ambiguity and enjoy learning how every part of a startup works