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This role will be the first dedicated operations hire and will play a key role in the ramp-up and continued scaling and improvement of our U.S. facility. You will play a crucial role in ensuring the smooth and efficient day-to-day operation of our office whilst providing facilities and general support in all things operations. You will essentially be the glue that holds the physical space together, enabling the team to execute as required, with your remit expected to grow over time.
Job Responsibility:
Ensuring the smooth running of our offices and warehouse facilities
Being the go-to person for office management queries, liaising with internal stakeholders and managing external service providers
Overseeing guest/visitor experience onsite ensuring a positive welcome for our visitors
Own the Health & Safety administration
ensuring First Aid and Fire Safety compliance is updated on a weekly basis, performing checks on emergency lighting, defibrillators, fire extinguishers, and fire alarm systems
Updating our H&S platform regularly
Conduct regular inspections to ensure that all facilities and equipment are properly maintained
Administration of security passes
Managing receipt and distribution of incoming stock & materials
Carrying out basic goods inward QC activities - such as documentation, part count, identification and condition
Booking items into stock and updating inventory records accordingly
Managing the GI supplier rejections and returns process
Performing regular and accurate stock-taking duties
Manage & organise 3rd party couriers
Assistance with packing of Robots for delivery to events & customer sites
Other ad-hoc duties as required
Requirements:
3+ years of general operations experience
Experience managing relationships with multiple 3rd party service providers
Good written & communication skills, with the ability to train and impart knowledge onto others
A flexible and proactive mindset with a can-do attitude
Forward thinker, problem solver and able to work on their own initiative with minimal supervision
Able to prioritize tasks within a fast and challenging environment
Experience of stores inventory management systems
Working knowledge of health and safety rules and regulations
Nice to have:
Experience with hardware / mechanical build components (i.e. nuts, bolts, hand and power tools, sheet metal, etc)
Experience operating forklift / scissor lifts
What we offer:
Private healthcare via Bupa with 24/7 medical helpline
Life insurance
Income protection
Pension: 4+% employee with option to opt into salary exchange, 5% employer
Employee Assistance Programme - mental wellbeing, financial and legal advice/support
25 holidays per year
Full meals onsite in Wallingford
Fun team events on and offsite, snacks of all kinds in the office