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Operations Associate

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Piper Companies

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Location:
United States , Durham

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Category:
Insurance

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Contract Type:
Employment contract

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Salary:

23.00 USD / Hour
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Job Description:

Piper Companies is seeking an Operations Associate who brings strong customer service experience and exceptional organizational skills. This position follows a hybrid schedule, requiring onsite presence in Durham, NC three days per week (Tuesday, Wednesday, and Thursday).

Job Responsibility:

  • Provide high‑quality customer service to clients and internal teams
  • Process and administer insurance policies and annuity contracts in an accurate and timely manner
  • Review documentation to ensure accuracy, completeness, and compliance requirements are met
  • Assist with policy renewals, endorsements, cancellations, and other policy‑related activities
  • Maintain, organize, and update client records within internal systems and databases
  • Prepare reports and analyze data to support operational efficiency and decision‑making

Requirements:

  • Bachelor’s degree
  • Strong organizational skills with the ability to effectively manage time and priorities
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Demonstrated analytical and problem‑solving abilities
  • Excellent written and verbal communication skills with a customer‑focused mindset
What we offer:
  • Medical
  • Dental
  • Vision
  • 401(k) with company match
  • PTO
  • legally required sick leave
  • paid holidays

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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