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Operations associate

https://www.randstad.com Logo

Randstad

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Location:
India, New Delhi

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Each resource will act as a seller onboarding & operations associate with focus areas split across cataloging, seller engagement, and order fulfillment.

Job Responsibility:

  • Draft product descriptions and attribute mapping as per ONDC schema
  • Review and validate image quality
  • flag gaps and assist sellers in corrections
  • Maintain catalog scoring and readiness tracker
  • Collect and validate seller details (MSME/FPO certification, product line)
  • Support sellers in basic pricing strategy and inventory updates
  • Ensure product visibility and catalog hygiene on Buyer Apps
  • Monitor order flow from confirmation to delivery
  • Coordinate with logistics partners for timely pickup and delivery
  • Track seller cancellations and ensure timely resolution of issues
  • Maintain weekly dashboards for onboarding progress and catalog health
  • Escalate recurring issues (catalog rejection, cancellations, TAT delays)
  • Handhold sellers on operational processes until self-sufficient

Requirements:

  • 1–3 years of experience in e-commerce operations, catalog management, or seller onboarding (marketplace or aggregator)
  • Strong skills in Google Sheets/Excel, catalog CMS tools
  • Familiarity with e-commerce product taxonomy and seller operations
  • Good communication skills (regional language knowledge a plus)

Additional Information:

Job Posted:
December 21, 2025

Expiration:
December 21, 2025

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