Operations Associate

• Supply Planning: Develop and continuously optimize supply plans to safeguard Eucalyptus’s inventory position and ensure sustainable growth
• Stock Ordering & Coordination: Oversee end-to-end stock ordering cycles and collaborate with cross-functional partners — including manufacturers, wholesalers, and warehouses — to guarantee timely and compliant delivery of medicines to patients in Canada
• Capacity & Risk Management: Proactively monitor supply and demand capacity, identifying potential risks such as stockouts or shortages. Escalate critical issues promptly and recommend corrective actions to minimize operational and patient impact
• Payment Management: Oversee purchase orders, invoicing, and payment processes to ensure on-time settlements and operational integrity
• Support the launch of new treatments, brands, and product lines, ensuring our fulfilment and supply chain operations are ready to scale quickly and maintain high-quality service
• Design and implement an improved inventory management system to ensure accurate stock levels, reduce waste, and streamline fulfilment across our pharmacy network
• Partner with Tech and Product teams to roll out new systems that enhance visibility, automation, and control across the supply chain and fulfilment lifecycle
• Identify and lead cost improvement projects, using data to uncover inefficiencies in logistics, shipping, and supplier management while maintaining compliance and quality

• 3+ years in consulting, technology, venture capital and / or start-up space (particularly in an operational role, and bonus for prior experience working with / for B2C consumer brands)
• A degree with a strong quantitative or analytical component - such as business, finance, computer science, engineering, or mathematics
• A skilled problem solver: Robust analytical capabilities & attention to detail, with the ability to synthesise findings, draw out insights and execute on recommendations
• Manage many things at once: Strong ability to prioritise, take initiative to manage a project end to end and communicate what’s important to key stakeholders
• Executional powerhouse: Strategy is simple, achieving it through flawless execution is what’s hard. Maintaining momentum will require good judgment and acting quickly within a fast-paced environment
• Empathetic towards patients: You take steps to dig deep into the patient experience, understand where service standards may be lacking, and drive improvements forward
• Team player: We’re a fast-growing team and there will be blurred lines between roles. We will all need to pitch in to get the job done. This includes being ready to help others, motivating the team and prioritising what will move the needle, regardless of task or team
• Strong generalist toolkit: Exceptional written, presentation, and verbal communications skills that can be applied across organisational levels, countries and cultures. Comfortable with numbers and synthesising data into clear insights and opportunities

bonus for prior experience working with / for B2C consumer brands

• Make real impact, fast– You’ll see your work influencing patient journeys immediately
• Global Collaboration– Work with Executives shaping solutions that scale internationally
• Cross-functional influence– Lead high impact projects across all areas of business
• Accelerate your career– We are looking for a future business leader
• Work with passionate peers– our mission is ambitious, and our culture is supportive
• Diverse and Inclusive Culture– focused on inclusivity and purpose