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Ace Thrift Supply is looking for a friendly, dependable, and customer-focused individual to join our team as an Operations Associate (Full-Time). As an Operations Associate, you’ll play a key role in creating a welcoming shopping experience — assisting customers, maintaining store appearance, and supporting daily operations like stocking and loading. Whether you're helping a neighbor find the right product, receiving and loading orders or keeping the warehouse and sales floor organized, your contribution helps keep the store running smoothly. This is a great opportunity to grow retail skills, contribute to your community, and be part of a team that takes pride in helping customers get their projects done right.
Job Responsibility:
Store Operations – Support daily operations including loading customer purchases (e.g., pipe, bagged goods) and facility upkeep
Inventory & Merchandising – Receive deliveries, stock shelves, and organize merchandise for easy shopping. Ensure accurate labeling, pricing, and signage while keeping aisles clean, safe, and visually appealing. Assist with seasonal resets, promotions, and timely replenishment
Customer Service – Deliver friendly, helpful service by welcoming customers, assisting with product selection, and ensuring a positive shopping experience
Sales Support – Recommend solutions, promote Ace Rewards, and support store sales goals through personalized customer interactions
Teamwork & Communication – Collaborate with teammates and take direction from management to ensure smooth store operations
Learning & Growth – Take part in ongoing training to strengthen product knowledge, service skills, and career development
Requirements:
Ability to operate a forklift and pallet jack
Comfortable lifting up to 50 lbs and standing for extended periods
Strong communication and people skills with a customer-first mindset
Flexible availability, including evenings, weekends, and holidays
Reliable, proactive, and adaptable in a fast-paced environment
Detail-oriented and able to manage multiple tasks
Basic computer skills and willingness to learn store systems
What we offer:
Competitive pay with opportunities for advancement
Training and development in retail, sales, and product knowledge
Supportive management and a community-focused workplace
Employee discount, health and dental insurance, paid time off, and more
Trusted local brand with the strength of the Ace Hardware network