Operations Associate

• Supporting the Belgian Market Operations and local teams with analysis and follow-up of operational data for in-field and warehouse operations
• Planning local logistics, including deployment, collection, rebalancing, and transportation of vehicles
• Working continuously with the implementation of product and process optimisation to maximise fleet utilisation while managing cost
• Assisting the warehouse organisation with strategic planning, ensuring efficient operations and implementation of standard operating procedures and best practices
• Managing relationships with 3PLs and internal teams to secure efficient in-field operations and maximise fleet uptime
• Supporting the administration of invoices, approvals, contracts, and follow-up for local operations
• Collaborating closely with the wider Market Operations team and acting as the link between central and local teams to drive improvements in our operations and service

• Professional fluency in English, French, and Dutch
• Bachelor’s degree in engineering, business, economics, or a similar field (or equivalent experience)
• Experience working in management consulting, logistics, operations, or a similar analytical/operational environment
• Strong skills in analysing large data sets in Google Sheets or Excel
• Experience creating clear, structured presentations in Google Slides or PowerPoint
• High analytical ability, strong ownership, and the capacity to adapt quickly to changing priorities and situations

Experience with SQL and Metabase is a plus

• Get “skin in the game” through our employee options programme
• Enjoy unlimited free Voi rides and a dog-friendly office
• Work together with inspiring, motivated, and fun colleagues towards a common goal
• Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution