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Spring Living Logo Spring Living · Office Administration

Operations Assistant

Canada, Toronto Employment contract 55000.00 CAD / Year · Job Posted May 29, 2026
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Job Description

The Operations Assistant provides high-level administrative and operational support to the Vice President of Operations and the broader Operations team at Spring Living Retirement Communities. This role is integral to driving organizational efficiency by coordinating key initiatives, facilitating communication across multiple communities, and supporting the execution of strategic priorities.

Job Responsibility

  • Provide direct administrative support to the Vice President of Operations, including calendar management, travel coordination, and meeting preparation
  • Prepare reports, presentations, and operational summaries for leadership meetings
  • Track key performance indicators (KPIs) and assist in compiling operational data across communities
  • Maintain organized records, documents, and internal systems
  • Provide administrative support to the boarder operations team
  • Track priorities, deadlines, and follow-ups to ensure timely execution of initiatives
  • Prepare regular dashboards and summary reports for leadership
  • Serve as a liaison between the Vice President of Operations and internal/external stakeholders
  • Support special projects and strategic initiatives led by the Vice President of Operations
  • Assist in the planning, execution, and tracking of operational projects and initiatives
  • Coordinate timelines, deliverables, and follow-ups with community leaders and cross-functional teams
  • Maintain project timelines, documentation, and progress tracking
  • Ensure accuracy and timeliness of reporting across multiple communities
  • Serve as a liaison between the Vice President of Operations and community-level leadership teams
  • Draft internal communications, memos, and updates for distribution across communities
  • Support organization of leadership meetings, town halls, and operational reviews
  • Identify opportunities to streamline administrative and operational processes
  • Support implementation of new systems, tools, and standard operating procedures
  • Assist with audits, compliance tracking, and quality assurance initiatives
  • Performs other related duties as required.

Requirements

  • Post-secondary education in Business Administration, Healthcare Administration, or a related field
  • 2 plus years of experience in an administrative, operations, or coordination role (experience in seniors living or healthcare is an asset)
  • Strong proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Word)
  • Excellent organizational, time management, and multitasking skills
  • Strong written and verbal communication abilities
  • High level of discretion and professionalism when managing confidential information.
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