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Operations Assistant

United Kingdom, London 35000.00 - 40000.00 GBP / Year · Job Posted May 15, 2026
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Job Description

We are seeking an Operations Assistant to provide maternity cover for our PA and Office Manager for an initial 9-month fixed-term contract, with the potential to extend to 12 months. This role will focus on keeping the London office running smoothly day-to-day, while also providing PA support to one of the Directors, Jack, who is a Partner of the business. With the support of an experienced wider team, this role is designed to be more junior than the current position but still requires someone organised, proactive and comfortable handling a wide variety of tasks.

Job Responsibility

  • Ensuring the smooth day-to-day running of the London office
  • Managing office supplies, stock levels and general office organisation
  • Acting as a central point of contact for the studio and supporting the wider design team
  • Setting up meeting rooms and coordinating internal and external meetings
  • Liaising with the building management when required
  • Supporting basic IT set-ups and onboarding for new starters
  • Relaying information and updates between Directors, EAs and the wider team
  • Diary management and scheduling meetings (face-to-face and online)
  • Managing business and personal travel bookings, including flights, accommodation, itineraries and visas
  • Acting as a point of contact between Jack, the team and external clients
  • Chasing, reminding and supporting Jack with priorities, deadlines and preparation
  • Supporting with client liaison when required

Requirements

  • Experience in an operational, office support, PA or EA role
  • Exposure to working within a creative business, agency, or studio environment
  • Strong organisational skills and the ability to operate effectively in a fast-paced environment
  • A flexible and adaptable approach
  • Confidence managing diaries, travel and multiple small tasks concurrently
  • A professional, personable communication style

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