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As our Operations Assistant, you’ll be at the heart of keeping our Forest location running smoothly behind the scenes. From maintaining our cabins to ensuring every facility is in top condition, your work plays a vital role in creating a seamless and enjoyable stay for every guest.
Job Responsibility
Ensuring hot tubs are in perfect working order every day for our guests
Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable)
Paying attention to the little details and delivering daily tasks in a timely and competent manner
Taking pride in delivering exceptional customer service
Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin
Requirements
A positive, can-do attitude and a strong work ethic
The ability to work well in a team and communicate effectively with colleagues
Great attention to detail, ensuring high cleanliness standards are met
Some previous experience in a similar role
Comfortable working independently
A willingness to work outdoors in a natural setting, whatever the weather
A full clean UK driving license
What we offer
Generous holiday allowance
Performance-based bonuses (5% bonus paid quarterly when customer service targets are met)
Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
Long service awards and company events
Pension scheme
One full paid day to volunteer
Subsidised meals
Health cash plan & life assurance
Wellbeing events & activities
Discounted and last-minute stays at Forest Holidays and Sykes Cottages