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Escape to the heart of the Forest of Dean, where your work makes every guest’s woodland stay unforgettable. We have an exciting opportunity for an Operations Assistant to join our Forest of Dean team! Work in one of the UK’s most stunning forest locations, developing your skills while providing outstanding service to our guests. Sheltered beneath the protective canopy of ancient oak woodland or situated in the open meadow at the forest edge, our cabins at Forest of Dean offer an escape from everyday life in one of Britain’s most amazing forests.
Job Responsibility:
Ensuring hot tubs are in perfect working order every day for our guests
Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable)
Paying attention to the little details and delivering daily tasks in a timely and competent manner
Taking pride in delivering exceptional customer service
Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin
Requirements:
A positive, can-do attitude and a strong work ethic
The ability to work well in a team and communicate effectively with colleagues
Great attention to detail, ensuring high cleanliness standards are met
Some previous experience in a similar role
A willingness to work outdoors in a natural setting, whatever the weather
What we offer:
Generous holiday allowance
Performance-based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met
Social events and awards evenings
Pension scheme
One full paid day to volunteer
Subsidised meals
Wellbeing events & activities
Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off
Hundreds of discounts – Save on top brands across the UK