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Our dynamic organisation is seeking an enthusiastic Operations Assistant to help keep operations running smoothly. Responsibilities include operational support, IT and systems management, HR support, finance administration, and general administrative tasks. Bring your organisational skills, positive attitude, and attention to detail to foster an inclusive workplace culture.
Job Responsibility:
Be the first point of contact for staff operational queries
Manage relationships with external office providers and suppliers
Oversee mail handling, courier coordination, and supply management
Track and manage IT equipment and liaise with IT support
Set up new starter access to various systems (Google Workspace, CMAP, Travelperk)
Provide basic IT troubleshooting and maintain organised filing systems
Monitor shared mailboxes and manage email communications effectively
Assist with recruitment administration and coordinate onboarding/offboarding activities
Keep HR records updated, including absence and holiday tracking
Organise and code supplier invoices for processing
Support credit card reconciliation and maintain purchase order trackers
Update CRM systems with new opportunities and support tender document preparation
Maintain organised records of contracts and proposals
Prepare templates, reports, and tracking sheets as needed
Assist with internal team event coordination and provide ad hoc administrative support
Requirements:
Strong organisational and administrative skills with keen attention to detail
Ability to manage multiple priorities and deadlines effectively
Excellent written and verbal communication skills
High level of discretion in handling sensitive information
Proficient in Microsoft Office and/or Google Workspace
Positive, proactive attitude and willingness to learn new systems
Nice to have:
Previous experience in administrative, operations, HR, finance, or business support roles
Familiarity with CRM systems (e.g., Salesforce, CMAP)
Interest in building a career in operations, HR, or finance
Experience in facilities support or events coordination
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