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Join us at the heart of North Yorkshire’s woodland magic at Cropton Forest. We have an exciting opportunity for an Operations Assistant to join our lovely team at Cropton. Be a part of creating special escapes in one of North Yorkshire’s most beautiful forest locations, developing your skills while ensuring our cabins are beautifully prepared for every guest. As our Operations Assistant, you’ll be at the heart of keeping our Forest location running smoothly behind the scenes. From maintaining our cabins to ensuring every facility is in top condition, your work plays a vital role in creating a seamless and enjoyable stay for every guest.
Job Responsibility:
Ensuring hot tubs are in perfect working order every day
Completing general maintenance tasks, including using tools, fixing machinery, and decorating
Paying attention to the little details and delivering daily tasks in a timely and competent manner
Taking pride in delivering exceptional customer service
Following brand standards to ensure every guest experiences the Forest Feeling
Requirements:
Positive, can-do attitude and strong work ethic
Ability to work well in a team and communicate effectively
Great attention to detail, ensuring high cleanliness standards
Some previous experience in a similar role
Willingness to work outdoors in a natural setting, whatever the weather
Full clean UK driving license
What we offer:
Generous holiday allowance
Performance-based bonuses (5% bonus paid quarterly when customer service targets are met)
Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
Long service awards and company events
Pension scheme
One full paid day to volunteer
Subsidised meals
Health cash plan & life assurance
Wellbeing events & activities
Save on breaks (discounted and last-minute stays at Forest Holidays and Sykes Cottages)