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Operations Assistant

United Kingdom, Frodsham Employment contract 12.71 GBP / Hour · Job Posted May 27, 2026
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Job Responsibility

  • Ensuring hot tubs are in perfect working order every day for our guests
  • Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable)
  • Paying attention to the little details and delivering daily tasks in a timely and competent manner
  • Taking pride in delivering exceptional customer service
  • Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin

Requirements

  • A positive, can-do attitude and a strong work ethic
  • The ability to work well in a team and communicate effectively with colleagues
  • Great attention to detail, ensuring high cleanliness standards are met
  • Some previous experience in a similar role
  • A willingness to work outdoors in a natural setting, whatever the weather
  • A full clean UK driving license

What we offer

  • Generous holiday allowance
  • Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met
  • Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay)
  • Long service awards and company events
  • Pension scheme
  • One full paid day to volunteer
  • Subsidised meals
  • Health cash plan & life assurance
  • Wellbeing events & activities
  • Save on breaks - Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family
  • Hundreds of discounts

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