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We are looking for a dedicated Operations Assistant to join our team in Commerce, California. This long-term contract position offers an excellent opportunity to support our Operations and Sales Management teams by ensuring seamless processes and contributing to the department's success. The ideal candidate will thrive in a fast-paced environment, managing technician schedules, maintaining reports, and fostering efficient office operations.
Job Responsibility:
Coordinate technician assignments to work orders and ensure schedules are effectively managed
Review and verify hours worked before submitting payroll for processing
Collaborate with clients to schedule work and maintain strong communication channels
Manage client site access by maintaining and organizing key distribution
Prepare and analyze reports on labor, variances, and project performance
Provide general office support, including answering employee inquiries and maintaining a well-functioning workspace
Assist in training staff on company procedures to ensure compliance and efficiency
Monitor and improve internal and external client satisfaction through proactive engagement
Support efforts to reduce order processing times and streamline workflow operations
Perform other administrative and operational tasks as assigned to enhance departmental performance
Requirements:
Minimum of 3 years of recent experience in an administrative operations role within a similar environment
Proficiency in workforce scheduling and managing complex tasks in a fast-paced setting
Advanced knowledge of Microsoft Office applications, including Excel for heavy data manipulation
Prior experience with service industry-based software and accounting management tools such as Servman
Strong organizational and time management skills with exceptional attention to detail
Excellent interpersonal communication skills and the ability to collaborate effectively at all levels
Self-motivated and capable of adapting quickly to new processes and procedures
Solid business acumen and the ability to reason through dynamic scenarios
What we offer:
medical, vision, dental, and life and disability insurance